Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.7
59 reviews
5 stars
53
4 stars
3
3 stars0
2 stars0
1 star
3
- MCMariah CaflischMar 22, 20255.0The caretakers that took care of my 77 year old grandfather were so kind and easy to get along with. The flexibility of the hours the caretaker’s availability was a bonus.
- NJNancy JaegerOct 10, 20245.0Kind, caring, PATIENT, reliable - everything you'd want in a caregiver!
- DWdana wilkersonMar 18, 20245.0I would like to Give 5 stars to Pat E, For exceptional customer service and support.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What services does TheKey - Senior Home Care provide?
TheKey offers trusted in-home care services for seniors and adults with disabilities, including respite care, personal care, elder care, companionship, skilled nursing, memory care, and more to support successful long-term aging at home.
How can I contact TheKey - Senior Home Care for assistance or inquiries?
You can contact TheKey via their main phone number at +1 414-964-8000 or email careteam@thekey.com for assistance and inquiries.
What are TheKey - Senior Home Care's operating hours?
TheKey provides services 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
Is TheKey - Senior Home Care covered by long-term care insurance?
Coverage depends on your specific policy. TheKey is an approved provider with most major LTC insurance carriers and offers free services to help clients navigate claims.
What distinguishes a home care agency like TheKey from hiring a private caregiver?
A home care agency like TheKey offers insured caregivers, manages scheduling and billing, provides back-up caregivers, and ensures safety and reliability, unlike a private hire where these responsibilities fall on you.
How does TheKey ensure client safety amid COVID-19?
TheKey follows CDC and local guidelines, implements infection mitigation practices, provides PPE to caregivers, and most caregivers and staff are fully vaccinated.
What nearby places can I visit around TheKey's location in Milwaukee?
Nearby places include UW-Extension Community Gardens & Micro-Farms for nature activities, Salon Voga for beauty services, and the Wisconsin Dental Association for dental care needs.
Are there healthcare-related organizations near TheKey's Milwaukee office?
Yes, nearby healthcare organizations include Children’s Health Alliance of Wisconsin for pediatrics, Chorus Community Health Plans for health insurance, and Skywalk Pharmacy for medications.
Can nearby community services support families working with TheKey?
Absolutely. Nearby community services like Medical Society of Milwaukee County, Coalition for Children, Youth & Families, and Association Resource Center offer social and professional resources to assist families.
How do I learn more or schedule a consultation with TheKey?
Visit TheKey's website at https://thekey.com/locations/wisconsin/southeast-wisconsin or use their reservation link to explore services and schedule consultations.