Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Most customers praised the staff for being friendly, professional, and accommodating, contributing to a positive experience.
Cleanliness
The facility received consistent feedback for being clean and well-maintained, enhancing the overall customer experience.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with several customers noting they were in and out promptly.
Service Quality
While many customers had positive experiences, some expressed frustration with specific staff members' knowledge and service, indicating inconsistency in service quality.
Customer Experience
Overall, customers felt welcomed and valued, with many expressing a desire to return due to the positive interactions with staff.
SS
snohtr
Nov 3, 2025
5.0
Professionalism yet everyone was very friendly day and personable. The site was extremely clean as well!
AH
Alan Hefter
Oct 13, 2025
5.0
Got in for a pre-employment drug screen. No appt. Nice friendly young lady behind the counter. Got in about 20 minutes and out the door. Went well. If it's busy though only one person on duty to take care of you so that could cause long waits.
PB
Paul Brown
Sep 9, 2025
1.0
Never should’ve bought out nova medical. I will say front desk staff are nice and the nurse was nice that’s the only thing they have going for them. They’re understaffed so you won’t be in and out, they don’t have a normal physician. my experience, your going to get someone that doesn’t know the procedure and has to be told by staff how the process works.
RM
Ray McKibbins
Sep 2, 2025
5.0
They were very professional o was in and out
JD
Jacob D
Jul 28, 2025
5.0
Fast, friendly and accommodating of a clients foolishness and unpreparedness. They caught me up to speed and got me on the right track to ensure I completed what needed to be and left with what I had. All staff at this location were glowing with kindness and are representative of what other stores should aim for. I will be happy to return in the near future should the need arise.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care in Milwaukee provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 8514 W Brown Deer Rd., Milwaukee, WI 53224, US.
What are the regular business hours for Concentra Urgent Care?
Concentra is open Monday to Friday from 7:00 AM to 4:00 PM and is closed on weekends.
Is Concentra Urgent Care open on holidays?
On some holidays like Christmas Eve and New Year's Eve, Concentra is open from 9:00 AM to 2:00 PM, but it is closed on Thanksgiving, Christmas Day, and New Year's Day.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care in Milwaukee.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, Concentra is associated with the Urgent Care Association of America.
What nearby medical centers can I find around Concentra Urgent Care?
Nova Medical Centers, which offers occupational safety, hospital services, and physical therapy, is located near Concentra Urgent Care.
Are there any convenient places to eat near Concentra Urgent Care?
Yes, you can find nearby places like Cousins Subs, Burger King, and Olive Garden Italian Restaurant close to Concentra.
Can I shop or run errands near Concentra Urgent Care?
Near Concentra, there are various stores including J&S African Center grocery store, House Of Fashion Boutique clothing store, and Brown Deer Liquor convenience store.