Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the staff for being friendly, polite, and professional during their visits.
Efficiency
Several reviews highlighted quick service and efficient processes, with many customers being in and out in a timely manner.
Cleanliness
The facility was generally noted as clean and well-maintained, contributing to a positive experience.
Long Wait Times
Multiple customers expressed frustration with long wait times, even with scheduled appointments, indicating a need for better staffing or scheduling.
Communication Issues
Some reviews mentioned problems with communication regarding paperwork and test results, leading to confusion and dissatisfaction.
SB
Sarah Boese
6 days ago
5.0
I needed to take an extensive physical for a new job. I had a hard time finding a Concentra that had all of equipment needed working without a ridiculous wait. This particular one had no weight and everything that I needed. The staff was great, very thorough and time efficient. I will definitely make this my go to Concentra.
GW
Griffin Wick
Nov 17, 2025
4.0
Wait time was long but they did everything else great!
RA
Rafeal Andrews
Nov 3, 2025
5.0
I just wanted to thank you for getting my physical and drug test done in a timeline manor. Your staff were very nice to me. I will recommend you to every business I know.
PJ
Patrick J
Nov 3, 2025
1.0
They didn’t send my paperwork to the company that sent me for my breathalyzer. Luckily I still had my paperwork and my coworker was with me to say I DID go to do my random test there. Our company is changing providers now because mistakes like this can cost someone their job.
DH
D Hollo
Oct 27, 2025
2.0
I would rather continue going to the location either in Franklin, WI, and/or the south 6th Street location. They poked me 3 different times to draw blood. Then the technician tried to make me rest my face against the machine that tests your vision and when I asked can she wipe the machine off first, she said "We wipe it off at the end of the day." I said to myself you supposed to wipe it off at the end if each use. So I just put my face as close as I could just to see the letters/numbers. We get to the pulmonary function test, she made me take use all of my 8 attempts when I already had 4 green smiley faces out of the previous attempts I had used. So when I brought that up to the doctor, she said she doesn't know why she made me use all 8 attempts. It just was a horrible experience overall, especially considering I've been getting DOT physicals for about 10 years now. If an employer ever send me to that location again, I will respectfully decline the job offer. That's how bad my DOT Physical was. But I will say the doctor and the receptionist at the front desk, they were very nice and professional. The doctor, she was very knowledgeable and informative about alot of underlying issues that I need to address from a health standpoint. But that technician that they assigned me to (I can't remember her name. Slender, ponytail, wears glasses, and likes to pick at her face alot), I will pass.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 11414 W. Park Place, Suite 100, Milwaukee, WI 53224, USA.
What are the operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does Concentra Urgent Care provide occupational health services?
Yes, occupational health services are among the offerings at Concentra Urgent Care.
How can I contact Concentra Urgent Care?
You can reach them by phone at +1 414-359-0800 or fax at +1 414-359-1174.
Can I find Concentra Urgent Care on social media?
Yes, they have a Facebook page (/ConcentraUrgentCareMilwaukeeWI37337), Instagram handle (@concentrahealth), and Twitter handle (@concentrahealth).
What nearby places can I visit around Concentra Urgent Care in Milwaukee?
Nearby places include Wisconsin Mental Health Alliance, Clinical Edge eye care clinic, and Nationwide Mutual Insurance Company.
Is there a mental health counseling service near Concentra Urgent Care?
Yes, Wisconsin Mental Health Alliance and Center of Being LLC, both counseling and mental health providers, are located nearby.
What options are there near Concentra Urgent Care if I need eye care services?
Clinical Edge is an optometrist and eye care clinic located close to Concentra Urgent Care.
Are there any insurance agencies near Concentra Urgent Care?
Yes, Nationwide Mutual Insurance Company is nearby if you need insurance services.