Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers consistently praised the staff for being friendly, professional, and attentive to their needs.
Cleanliness
The facility was frequently noted as clean and well-maintained, contributing to a positive experience.
Wait Times
Many reviews highlighted long wait times, often exceeding expectations, which detracted from the overall experience.
Customer Service
Overall, customers appreciated the excellent customer service, with many mentioning the staff's kindness and willingness to help.
Process Efficiency
While some visits were quick and efficient, others experienced delays, indicating a need for improved process management.
SB
Sawyer Boyce
Nov 17, 2025
5.0
They were friendly and considerate
CH
Calvin Hardy
Nov 17, 2025
5.0
I had a wonderful experience. The staff was very caring and helpful with my needs and concerns. The staff explained everything in detail to and they were very professional. Thank you.
AC
Anthony Clementi
Nov 3, 2025
5.0
Staff was very much on hands and thorough to see that the demands of my needs were met. They did an amazing job.
LS
Latrice Sprewer
Nov 3, 2025
4.0
The doctor kept insisting on me having a sleep study but my primary care doctor has never told me that I don't snore but she kept insisting on that and even put that on my paperwork other than that, everybody that I encounter was amazing
DI
Darnell Ingram
Oct 29, 2025
5.0
Thanks to the ladies who took care of my drug screening at Concentra on Oct.24th I got there inside of that half hour before closing but they were still patient enough to get the testing done.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the hours of operation for Concentra Urgent Care in Milwaukee?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 5500 W. Brown Deer Rd., Ste. 400, Milwaukee, WI 53223, USA.
What forms of payment are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Concentra Urgent Care wheelchair accessible?
No, the facility does not have wheelchair accessible restrooms.
Does Concentra Urgent Care offer services in languages other than English?
No, services are offered in English only.
How can employers set up an account with Concentra Urgent Care for worker's compensation?
Employers can set up an account by visiting the featured message URL on Concentra's website for workers' comp injury consultation.
What dental services are available nearby Concentra Urgent Care?
Nearby dental services include Midwest Dental, Bradley Family Dental Group Inc, Tooth Town Dentistry for Kids, Lakeside Dental: Nathan Knutsen, DDS, and Knutsen Dental Solutions, providing general, pediatric, and cosmetic dentistry.
What options are there for beauty and spa services near Concentra Urgent Care?
Customers can visit Beautifully Polished Nail Spa, Better Bare Wax and Beauty, Lotus Flower Bomb Spa, Thebeautyave Salon Suites, Makeup by Briana, MKE Beauty Bar, and The Sole Esthetician for various beauty and spa treatments.
Are there any child care or educational centers near Concentra Urgent Care?
Yes, nearby options include Transitional Development Child Learning Center, LLC and Woods Family Child Care, providing daycare and preschool services.