Concentra Urgent Care

4.3
1018 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
5500 W. Brown Deer Rd., Ste. 400, Milwaukee, WI
53223, United States

Hours

Reviews

4.3
1,018 reviews
5 stars
709
4 stars
116
3 stars
48
2 stars
39
1 star
106

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and attentive to their needs.

Cleanliness

The facility was frequently noted as clean and well-maintained, contributing to a positive experience.

Wait Times

Many reviews highlighted long wait times, often exceeding expectations, which detracted from the overall experience.

Customer Service

Overall, customers appreciated the excellent customer service, with many mentioning the staff's kindness and willingness to help.

Process Efficiency

While some visits were quick and efficient, others experienced delays, indicating a need for improved process management.
  • SB
    Sawyer Boyce
    Nov 17, 2025
    5.0
    They were friendly and considerate
  • CH
    Calvin Hardy
    Nov 17, 2025
    5.0
    I had a wonderful experience. The staff was very caring and helpful with my needs and concerns. The staff explained everything in detail to and they were very professional. Thank you.
  • AC
    Anthony Clementi
    Nov 3, 2025
    5.0
    Staff was very much on hands and thorough to see that the demands of my needs were met. They did an amazing job.
  • LS
    Latrice Sprewer
    Nov 3, 2025
    4.0
    The doctor kept insisting on me having a sleep study but my primary care doctor has never told me that I don't snore but she kept insisting on that and even put that on my paperwork other than that, everybody that I encounter was amazing
  • DI
    Darnell Ingram
    Oct 29, 2025
    5.0
    Thanks to the ladies who took care of my drug screening at Concentra on Oct.24th I got there inside of that half hour before closing but they were still patient enough to get the testing done.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the hours of operation for Concentra Urgent Care in Milwaukee?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.