Concentra Urgent Care

4.3
1290 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
215 N 35th Street, Milwaukee, WI
53208, United States

Hours

Reviews

4.3
1,290 reviews
5 stars
908
4 stars
168
3 stars
62
2 stars
44
1 star
108

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, courteous, and professional, although some reported negative experiences with specific doctors.

Efficiency

Most reviews highlighted quick service and minimal wait times, with many customers being in and out in under an hour.

Cleanliness

The facility was frequently described as clean and well-maintained, contributing to a positive overall experience.

Customer Service

Overall, customer service was noted as a strong point, with many reviewers expressing appreciation for the helpfulness and kindness of the staff.

Concerns with Privacy

Several reviews raised serious concerns about the handling of sensitive personal information, particularly regarding social security numbers.
  • KC
    Khayriyeh Cropp
    4 days ago
    1.0
    I called with the correct information to schedule a drug testing and was given a hard time once they realized my caller ID they would continuously put me on hold so I waited 10 minutes and called from a friends phone number and got an answer immediately. Also, to mention the first lady, I spoke with, had a very nasty attitude, and it just gave that they didn’t want to help me overall I’m testing for a job we all have to make a living. It was unprofessional and very nasty.
  • CH
    Chris Harris
    4 days ago
    2.0
    I called with the correct information to schedule a drug testing and was given a hard time once they realized my caller ID they would continuously put me on hold so I waited 10 minutes and called from a friends phone number and got an answer immediately. Also, to mention the first lady, I spoke with, had a very nasty attitude, and it just gave that they didn’t want to help me overall I’m testing for a job we all have to make a living. It was unprofessional and very nasty.
  • NW
    N W
    Jan 5, 2026
    5.0
    Everyone told me that the physical would take hours but luckily it was very quick. Staff is professional & efficient!
  • SS
    Saiyeun Stark
    Jan 2, 2026
    1.0
    I was charged 150 when my copay was 50. Now I need to contest this just to get things right. Staff was only concerned about money, and clearly stated that they normally deal with “occ health”. I’ll never go to that site again, and will dissuade others from going there as well. Given my role in the org, I’m going to really make their issues known.
  • JP
    Julia Pellot
    Dec 18, 2025
    1.0
    Besides for the angel at xray and the people at the front desk; the doctor I had was rude and dismissive of any concerns; most likely due to the fact I’m a young woman as it felt as if he was talking down on me. They also got any of my medical history wrong and refused to listen when I was explaining what I had already done for the injury. They also listed I was pregnant for some reason when I am 100% not. Not that it’s any of their business but I am in a relationship with a woman there’s zero chance of that. Weird thing too, the power went out when I was there. Nothing to note about that just lowkey kinda funny.

Frequently Asked Questions About Concentra Urgent Care

What is Concentra Urgent Care and what services do they offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 215 N 35th Street, Milwaukee, WI 53208, USA.