Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, courteous, and professional, although some reported negative experiences with specific doctors.
Efficiency
Most reviews highlighted quick service and minimal wait times, with many customers being in and out in under an hour.
Cleanliness
The facility was frequently described as clean and well-maintained, contributing to a positive overall experience.
Customer Service
Overall, customer service was noted as a strong point, with many reviewers expressing appreciation for the helpfulness and kindness of the staff.
Concerns with Privacy
Several reviews raised serious concerns about the handling of sensitive personal information, particularly regarding social security numbers.
KC
Khayriyeh Cropp
4 days ago
1.0
I called with the correct information to schedule a drug testing and was given a hard time once they realized my caller ID they would continuously put me on hold so I waited 10 minutes and called from a friends phone number and got an answer immediately. Also, to mention the first lady, I spoke with, had a very nasty attitude, and it just gave that they didn’t want to help me overall I’m testing for a job we all have to make a living. It was unprofessional and very nasty.
CH
Chris Harris
4 days ago
2.0
I called with the correct information to schedule a drug testing and was given a hard time once they realized my caller ID they would continuously put me on hold so I waited 10 minutes and called from a friends phone number and got an answer immediately. Also, to mention the first lady, I spoke with, had a very nasty attitude, and it just gave that they didn’t want to help me overall I’m testing for a job we all have to make a living. It was unprofessional and very nasty.
NW
N W
Jan 5, 2026
5.0
Everyone told me that the physical would take hours but luckily it was very quick. Staff is professional & efficient!
SS
Saiyeun Stark
Jan 2, 2026
1.0
I was charged 150 when my copay was 50. Now I need to contest this just to get things right. Staff was only concerned about money, and clearly stated that they normally deal with “occ health”. I’ll never go to that site again, and will dissuade others from going there as well. Given my role in the org, I’m going to really make their issues known.
JP
Julia Pellot
Dec 18, 2025
1.0
Besides for the angel at xray and the people at the front desk; the doctor I had was rude and dismissive of any concerns; most likely due to the fact I’m a young woman as it felt as if he was talking down on me. They also got any of my medical history wrong and refused to listen when I was explaining what I had already done for the injury. They also listed I was pregnant for some reason when I am 100% not. Not that it’s any of their business but I am in a relationship with a woman there’s zero chance of that. Weird thing too, the power went out when I was there. Nothing to note about that just lowkey kinda funny.
Frequently Asked Questions About Concentra Urgent Care
What is Concentra Urgent Care and what services do they offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 215 N 35th Street, Milwaukee, WI 53208, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. Holiday hours may vary.
On which holidays is Concentra Urgent Care closed or operating on limited hours?
Concentra Urgent Care is closed on November 27, 2025; December 25, 2025; and January 1, 2026. It operates from 8:00 AM to 2:00 PM on December 24, 2025, and December 31, 2025.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Concentra Urgent Care provide services in multiple languages?
Concentra Urgent Care provides services in English.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account through the link provided in Concentra's featured message for workers' compensation injury consultation.
Which nearby places can I visit for coffee or food before or after my visit to Concentra Urgent Care?
You can visit nearby places such as The Kitchen, a cafe and coffee shop, or TJ'S on 35th Street, a pub and burger restaurant, for food and drinks.
What nearby medical facilities are close to Concentra Urgent Care?
Nearby medical facilities include Dynacare Labs and Venosan, helpful for additional lab testing and medical supply needs.
Are there nearby parks or recreational areas near Concentra Urgent Care?
Yes, Merrill Park and Quad Park, which includes a track stadium, are nearby and offer great options for outdoor activities before or after your visit.