Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and courteous, contributing to a positive experience.
Wait Times
While some reviews noted long wait times, many customers reported quick service and minimal waiting periods.
Facility Cleanliness
The facility was frequently described as clean and well-maintained, enhancing the overall experience.
Mixed Experiences with Doctors
Several reviews highlighted positive interactions with nurses and staff, but there were notable complaints about specific doctors' attitudes and professionalism.
Customer Service
Overall, customer service was frequently commended, with many customers expressing gratitude for the kindness and efficiency of the staff.
AG
Andrey Gaitan
4 days ago
1.0
Muy mal servicio llevo 2 horas esperando y nada pesimo, aparte de falsificar de que viene el doctor muy mal, pesimo servicio
PK
Patience Kelly
Nov 17, 2025
1.0
When I first arrived I was told my high BP would not effect the results of the physical but my nurse practitioner said I would need my primary care physician and a psychiatrist to submit work clearances for me which seems overly invasive and a bit much seeing as I've been in therapy and on medication over half a decade at this point and have never needed work clearances before.
OP
One Pice
Nov 17, 2025
3.0
Ok service people in the front are in a bad mood or looked annoyed at your presents I wait from 230 witch was my appointment time to 4 to finely get in attended to but medical assistance in the back very good
TB
Tiana Bruno
Nov 11, 2025
5.0
I really wish i remembered the name of the nurse who did my tdap but she was PHENOMENAL. Thank you so much!
AN
Amy Netzel
Oct 20, 2025
5.0
I went to this Concentra location for a pre-employment drug screening and it was a surprisingly pleasant experience. The staff was incredibly friendly, welcoming, helpful and professional. It was very crowded in there that day because it’s also an urgent care and provides other medical services, but I still didn’t have to wait very long and the staff was so pleasant despite the large volume of people. It’s hard to stay that happy when working with the public in general, but especially people who don’t feel good and may not be in the best mood. But it didn’t affect the staff at all, they were always smiling and wonderful to interact with. The woman who administered my drug test was especially warm and nice to be around. I think her name was Vickie but I’m not positive. She was fantastic, and I seldom deal with staff anywhere that is as nice and professional as she was. She should be running the place because is a perfect example of how an employee, especially one in the medical field, should conduct themselves.
Frequently Asked Questions About Concentra Urgent Care
What is Concentra Urgent Care and what services do they offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 215 N 35th Street, Milwaukee, WI 53208, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. Holiday hours may vary.
On which holidays is Concentra Urgent Care closed or operating on limited hours?
Concentra Urgent Care is closed on November 27, 2025; December 25, 2025; and January 1, 2026. It operates from 8:00 AM to 2:00 PM on December 24, 2025, and December 31, 2025.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Concentra Urgent Care provide services in multiple languages?
Concentra Urgent Care provides services in English.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account through the link provided in Concentra's featured message for workers' compensation injury consultation.
Which nearby places can I visit for coffee or food before or after my visit to Concentra Urgent Care?
You can visit nearby places such as The Kitchen, a cafe and coffee shop, or TJ'S on 35th Street, a pub and burger restaurant, for food and drinks.
What nearby medical facilities are close to Concentra Urgent Care?
Nearby medical facilities include Dynacare Labs and Venosan, helpful for additional lab testing and medical supply needs.
Are there nearby parks or recreational areas near Concentra Urgent Care?
Yes, Merrill Park and Quad Park, which includes a track stadium, are nearby and offer great options for outdoor activities before or after your visit.