Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, helpful, and professional, contributing to a positive experience.
Efficiency
Several reviews highlighted the quick service and minimal wait times, with many customers appreciating the fast check-in and processing.
Mixed Experiences
While many had positive interactions, some customers reported issues with specific staff members being rude or unprofessional, particularly at the front desk.
Quality of Care
Overall, the medical care received was generally well-reviewed, with specific praise for the professionalism and compassion of certain staff members.
Operational Issues
Some customers expressed dissatisfaction with the technical aspects of service, such as delays in drug test results and operational inefficiencies.
DH
Dana Hoffman
Nov 17, 2025
5.0
Everyone was very pleasant and respectful!
EE
Elliot Ehlers
Nov 10, 2025
3.0
This place was fine, I guess. My only complaint is that they don’t take appointments for work mandated drug tests, and as a result I had to sit in their waiting room for over half an hour to take care of this 5 minute task.
VT
Valerie Tidwell
Oct 21, 2025
5.0
Great medical service
MP
Milan Pavlovic
Oct 13, 2025
5.0
Very friendly & took care of business fairly quick
MM
Mid9iight
Oct 9, 2025
5.0
They were VERY kind. I went to the one on layton and they were not friendly or kind. Also told me it would take 2 hours. This location got me in and out for my DOT!
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services such as injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 5007 S Howell Ave, Milwaukee, WI 53207, US.
What are the regular business hours for Concentra Urgent Care?
The center is open Monday to Friday from 7:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on most holidays including November 27, December 25, and January 1. It operates with reduced hours from 7:00 AM to 2:00 PM on December 24 and December 31.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can employers set up accounts with Concentra Urgent Care?
Yes, employers can set up accounts; there is a featured message inviting them to click a provided link for account setup.
Is there wheelchair accessible restroom facilities at Concentra Urgent Care?
No, Concentra Urgent Care does not have wheelchair accessible restrooms or general restrooms.
Are there any psychologists located near Concentra Urgent Care?
Yes, nearby psychologists include John Morrell, Geraldine Banks, and Wendy Serketich, all close to the facility.
What nearby airports or travel facilities can help customers visiting Concentra Urgent Care?
Mitchell International Airport - TSA Theatre and Air Cargo Carriers are nearby, providing convenient travel and transport options for visitors.
Are there any dining options close to Concentra Urgent Care?
Yes, there are several dining options nearby such as Final Approach, The Hangar, Jalapeno Loco, and Denny's where customers can eat before or after their visit.