Business Details
About
OptometryEye Care CenterOpticianContact Lenses SupplierCorrective Lenses Store
Seeing is believing, and we invite you to visit us at Isthmus Eye Care to see for yourself our commitment to delivering exceptional eye health care to each and every patient we meet. As your full-service neighborhood source for eye health and vision care, we provide personalized service in a comfortable setting for the whole family. With three state-of-the-art locations to serve you, in Middleton and Madison, we'll help you see... Your Life. In Focus.
Details
- Requires appointmentAvailable
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
Location
Hours
Reviews
4.8
402 reviews
5 stars
377
4 stars
9
3 stars4
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the friendly, professional, and accommodating staff, highlighting their willingness to address concerns and provide thorough explanations.
Quality of Care
Patients consistently reported receiving thorough and comprehensive eye exams, with many expressing trust in the doctors' expertise and recommendations.
Cleanliness and Environment
The office was noted for being clean and well-organized, contributing to a positive overall experience.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences related to rushed appointments and unhelpful staff, indicating inconsistency in service.
- RRRolando José Salas RuízDec 21, 20255.0Excelente atención, maravillosos equipos tecnológicos y profesionales de 1era, los recomiendo 100%. Gracias.
- DDDiane DempseyDec 9, 20255.0I had a need to see an Optometrist that day. I was in to see one of the Doctors in 90 minutes. Superb service from front desk, the Doctor and at check out as well
- BMBarb & Mike McAvoyNov 28, 20255.0Isthmus Eye Care staff is professional, accommodating, and friendly. I was visiting Madison, Wisconsin from Pennsylvania, and I was having an eye emergency. I called, and Lexi, the receptionist, listened to my concerns and got me into an appointment right away with Dr. Koss. Lexi eased my concerns with her friendly demeanor and her willingness to fit me into an appointment. She also communicated with me through text and email. Dr Koss was knowledgeable and thorough. She explained everything I needed to know and to be aware of in the next few days concerning my eye problem. It really eased my mind to know I had such a comprehensive eye exam. Jake, the optician, was caring, friendly, and competent with all of the preliminary eye tests. He also granted my request to copy the pictures of my eye mapping so I could share them with my optometrist back In Pennsylvania. The office was clean and well run. I highly recommend Isthmus Eye Care.
- DFDaniel FogelNov 24, 20255.0I have seen multiple eye care specialists at Isthmus Eye Care and highly recommend them. Customer care is built into their model. They are thorough, listen to your concerns, and explain what they are doing. If you need eye care, or new glasses, check them out
- WHWheel HorseManNov 20, 20255.0I was impressed with the care I received at Isthmus Eye Care. It's a bit tricky to find, being tucked into a generic office building, but the interior layout is very nice. The people I met were all top notch professionals, from the receptionist, techs, to the lovely doctor Aja Kimrey herself. The battery of tests was painless but comprehensive. The people were informative and friendly, and the review of my test results was very informative. I am happy to return again next year; it was valuable to me, and I trust their work.
Frequently Asked Questions About Isthmus Eye Care
What are the primary services offered by Isthmus Eye Care?
Isthmus Eye Care provides full-service eye health and vision care, including optometry services, eyewear and optician services, and contact lens supply to the whole family in a comfortable setting.
Where is Isthmus Eye Care located in Middleton?
Isthmus Eye Care is located at 7601 University Ave, Suite 102, Middleton, WI, 53562, USA.
What are the regular business hours of Isthmus Eye Care?
The office is open Monday from 8:00 AM to 6:00 PM, Tuesday from 9:00 AM to 5:00 PM, Wednesday from 7:00 AM to 4:00 PM, Thursday from 8:00 AM to 6:00 PM, and Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does Isthmus Eye Care require appointments for visits?
Yes, appointments are required to receive eye care services at Isthmus Eye Care.
How can I make an appointment at Isthmus Eye Care in Middleton?
You can request an appointment by visiting their appointment page at https://isthmuseye.com/make-an-appointment/middleton/.
Does Isthmus Eye Care provide onsite parking and accessibility features?
Yes, Isthmus Eye Care offers onsite parking and has wheelchair accessible restrooms to accommodate all patients.
What payment methods does Isthmus Eye Care accept?
They accept debit card payments and mobile NFC payments for customer convenience.
Which nearby optometrists could I consider if Isthmus Eye Care is unavailable?
Nearby optometrists include Colin V. Connors, OD and Maursetter Callie M OD, both of whom offer health and medical optometry services near Isthmus Eye Care.
Are there dining options near Isthmus Eye Care for before or after my appointment?
Yes, nearby dining options include Compadres Mexican Restaurant, Soup Factory Etc, POKE BAR Middleton, Taigu (Chinese restaurant), K-Peppers (Korean restaurant), and Apex Nutrition for healthy food choices.
What other services are available near Isthmus Eye Care that customers might find useful?
Nearby services include several beauty salons like Mane Hair Company and The Refinery Salons, fitness centers such as Canvas Club Boxing and Peter Kraus Fitness, as well as legal services like Krueger Hernandez & Thompson SC.