Planned Parenthood - Madison East Health Center

Reviews

• DC

  Dan I (Chispas)

  Nov 1, 2025
  1.0
  Planned Parenthood did a door knocking campaign when we lived on the east side of Madison and we agreed to give a donation. The representative said they couldn't accept a one-time donation but that they could process a credit card and that they would automatically withdraw the same amount every month. She assured us that these auto-donations could be cancelled at any time. After the first month, we called to cancel and were told that it successfully went through - that we were no longer getting monthly charges. Well, because the donations were small enough that they flew under the radar, it wasn't noticed for well over a year that they were still getting donations. They never cancelled the monthly auto-donations. We thought 'Okay, maybe this is nefarious and maybe it's an accident, let's assume the latter and call them again and ask them to cancel.' When we called next, we were, again, assured that the auto-donation payments had been cancelled. Yet, the next month rolled around and we were charged again. The next time we called, it became harder to reach someone. The time after that, even harder. They kept bouncing us around from department to department, desk to desk, saying 'This person handles it, not me,' until we'd reach a voicemail box for someone who would never call back. We called again and again and again and it got to the point where no one would pick up the call, ever. All the while, we kept getting charged for the monthly auto-donations that we didn't want to give. Eventually, we had to go to the credit card company and try to block them from withdrawing from that account. The credit card company said they did that for us yet we still got another charge the following month. We also tried reversing the charges but nothing came of it. In the end, the solution was to cancel the card entirely. That was the only way to get Planned Parenthood to stop stealing money from us - to cancel our card. I've never heard of such a sneaky, abhorrent way to get money from people. We wanted to donate to them in the first place because we believe in what they do for the people but never again. We lost hundreds of dollars to them - money that we did not consent to give. And yet they have the audacity to continue to send us letters in the mail asking us for donations.
• AA

  Ash

  Mar 7, 2024
  5.0
  I highly recommend this PPH and loved the staff here. Stay safe friends
• SS

  Shaylah Smith

  Apr 26, 2018
  5.0
  I love them so much they ARE THE BEST 💕
• AA

  Ariudite

  Apr 10, 2018
  5.0
  Thank goodness for PP! I come from a slightly more civilized country where the services that PP provides are just provided by clinics and hospitals. The fact that people in the state of Wisconsin have to travel miles and miles to get to the single PP is outrageous. The folks here are doing real work and there are still troglodytes marching outside daily. Thank you for being there when I needed you.

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