Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.4
341 reviews
5 stars
254
4 stars
37
3 stars5
2 stars
13
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and helpful, although there were some reports of rudeness from specific individuals.
Wait Times
Customers frequently mentioned long wait times, with some reporting waits of over two hours, even when few patients were present.
Service Efficiency
While some reviews highlighted quick service and efficient processes, others noted significant delays and issues with paperwork.
Cleanliness
Several customers expressed concerns about the cleanliness of the clinic, indicating it did not meet their expectations for a professional health facility.
Customer Experience
Overall, experiences varied widely, with some customers having positive interactions and others reporting frustrating and unprofessional service.
- FCFrank Carter6 days ago5.0There was no wait time and I was treated amazing. I felt like family and everyone was respectful.
- SRSara RodriguezNov 10, 20252.0Computer hurdles Unclear process at times People there getting services smelled unbelievably awful The physical exam portion was pathetic but thankfully I am healthy and have no issues The staff were over the top pleasant, kind, welcoming, and tried to be helpful
- VRVanessa Simpson, RRT-ACCS-NPSNov 3, 20254.0Professional, friendly and organized. They take appointments at this location, most do not. They were not annoyed by my mere presence like the Town Centre location, they were happy to see me. A bit of a wait but, still way better than most Concentra locations.
- IBIzudin BajrektarevicOct 31, 20251.0Took my drug test with these bozos and still no results yet. It has been 16 business days now and no results yet I am sure they lost my paperwork somwere and even my employer is asking them to provide the results but nothing. These people are not even close being professional at all. When I went also for my physical medical test waited in the room for the doctor to see me 45 minutes totally forgot I was even there.
- JBJennifer BauerOct 28, 20255.0Everyone was SUPER kind and understanding. They went above and beyond to provide the service I arrived to get and did it with companion! I was very happy and thankful that I ended up at this Concentra location with such a dedicated staff.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on weekends.
Where is Concentra Urgent Care located?
It is located at 1619 N Stoughton Rd, Madison, WI 53704, United States.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, they are associated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can click on the featured message link provided by Concentra to set up an account for their employees.
What nearby medical facilities can I find close to Concentra Urgent Care?
Nearby medical facilities include Concentra Medical Center: Craig Eric MD and Nova Medical Centers.
Are there dining or lounge options near Concentra Urgent Care?
Yes, nearby places include Lazy Oaf Lounge, Upstairs Downstairs Catering, Club Lamark, and Funny comic Strip, which offer bars, lounges, and dining.
Where can I find convenience stores or gas stations near Concentra Urgent Care?
Kwik Trip is a nearby convenience store and gas station close to Concentra Urgent Care.
Which other health-related services are located near Concentra Urgent Care?
Nearby health-related services include Interstate Blood & Plasma Donation Center, NeuWave Medical, and Grifols Interstate Blood and Plasma.