Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.3
349 reviews
5 stars
257
4 stars
38
3 stars
7
2 stars
13
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, courteous, and professional.
Wait Times
Several reviews mentioned long wait times, with some customers experiencing waits of over two hours.
Service Efficiency
While some customers reported quick service, others noted inefficiencies and issues with workflow management.
Customer Service Issues
A few reviews highlighted poor customer service experiences, including lost paperwork and rude staff interactions.
Facility Cleanliness
The facility was generally described as clean, although some reviews mentioned areas that could be improved.
- LTLori TownsendJan 6, 20261.0Terrible service called there clinic and told them I was coming in and they said OK, when I got there they said I couldn't be seen, supervisor wasn't there. I sick with a sinus infection.
- DSDave ScotJan 6, 20264.0Doc was great, I know semi- retired but comes from experience, recommended seing my pcp for other stuff noticed. Made appointments to aide in life, other times I was not so comfortable with how I was treated at concentra. doctor from India telling me how I should or shouldn't live my life
- SDScott DunnDec 29, 20255.0Employees were incredibly kind to me and others in the waiting room. It was a very clean place and having a concentra with later hours of operation was super helpful!
- JBJeromy BraggDec 15, 20255.0I liked how fast I was able to make it to the back for the exam. I also like that when I told them about how I get white coat syndrome where my blood pressure is high. They let me relax and it dropped. Thank you.
- VSValerie SingletaryDec 1, 20253.0I got there and the person at the desk I spoke with said she hadn't spoken with anyone from my company and had not received an email from them. She then asked when they called I told her it was about 2 hrs ago. I had arrived around 12:30pm. She tells me she didn't receive a call 2 hrs ago. I know they had spoken to her because they had given me her name. They told me they had sent the email to her and made sure she had received it before returning to the call with me. They also told me to be show up will before 4pm to make sure my drug test was sent out with that days FedEx. My company had been told this by her.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on weekends.
Where is Concentra Urgent Care located?
It is located at 1619 N Stoughton Rd, Madison, WI 53704, United States.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, they are associated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can click on the featured message link provided by Concentra to set up an account for their employees.
What nearby medical facilities can I find close to Concentra Urgent Care?
Nearby medical facilities include Concentra Medical Center: Craig Eric MD and Nova Medical Centers.
Are there dining or lounge options near Concentra Urgent Care?
Yes, nearby places include Lazy Oaf Lounge, Upstairs Downstairs Catering, Club Lamark, and Funny comic Strip, which offer bars, lounges, and dining.
Where can I find convenience stores or gas stations near Concentra Urgent Care?
Kwik Trip is a nearby convenience store and gas station close to Concentra Urgent Care.
Which other health-related services are located near Concentra Urgent Care?
Nearby health-related services include Interstate Blood & Plasma Donation Center, NeuWave Medical, and Grifols Interstate Blood and Plasma.