Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.4
781 reviews
5 stars
564
4 stars
86
3 stars
40
2 stars
25
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The majority of customers praised the staff for being friendly, professional, and efficient, with many highlighting individual staff members for their exceptional service.
Wait Times
Several reviews noted long wait times, with some customers expressing frustration over delays despite having appointments.
Cleanliness
While many customers found the facility clean, some reported unsanitary conditions in certain areas, particularly in the bathrooms.
Customer Service
Overall, customer service was rated positively, though there were isolated complaints about specific staff members being unhelpful or rude.
Efficiency
Many customers appreciated the quick service and streamlined processes, although some felt that inefficiencies in scheduling and staffing led to longer wait times.
- LELisa EckelNov 10, 20255.0Knowledgeable staff, friendly and outgoing! Pleasant experience
- PPPaula Vander PlaatsNov 9, 20255.0The doctor I saw she was awesome. I wish she were my personal physician. Very caring and listened to what I had to say. It’s been decades since I have walked into clinic that I’d warn, friendly and took time to know me. Please continue to be this way .
- MRmike rosingNov 3, 20255.0Everyone was really friendly and helped me get through a lot of bureaucracy with patience. Very nice people.
- GRGiorgio RaymondOct 27, 20255.0Friendly staff, they know what they are doing, very effective, I definitely recommend my friends and family go there .
- RGRoy GbivOct 23, 20255.0Best urgent care clinic in Madison. 10x better than the east side location. The staff are equally nice in both, but the east side clinic is just overrun all the time. This one’s peaceful (they still get their rushes). The staff here are great. I always choose to do my employment stuff here. Highly recommended!
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 358 Junction Rd, Madison, WI 53717, USA.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
They have restrooms but do not have wheelchair accessible restrooms.
Can employers set up an account with Concentra Urgent Care for workers' compensation injury consultations?
Yes, employers can set up an account through the provided link for workers' compensation injury consultation.
What nearby places can I visit before or after my appointment at Concentra Urgent Care?
You can visit Ablre Tax Associates Inc for financial services, Metro Believers Church for religious activities, or Madison Piano Place for musical instruments.
Are there fitness or wellness facilities near Concentra Urgent Care?
Yes, nearby facilities include Paik's Tradition Martial Arts Center and Basecamp Fitness for sports and fitness activities.
Where can I find spa and relaxation services near Concentra Urgent Care?
Nearby spa options include Float Factor, The Float Factor, and Total Body Laser & Med Spa for relaxation and beauty treatments.
What social media platforms can I use to follow Concentra Urgent Care?
You can follow Concentra Urgent Care on Facebook at 'Concentra Urgent Care', on Instagram via their handle 'concentrahealth', and on Twitter with the handle 'ConcentraHealth'.