Concentra Urgent Care

4.5
305 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
5040 W. Ashland Way, Franklin, WI
53132, United States

Hours

Reviews

4.5
305 reviews
5 stars
243
4 stars
28
3 stars
8
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is frequently described as friendly, professional, and helpful, providing excellent customer service.

Efficiency

Many customers noted quick service and short wait times, although some experienced longer delays.

Cleanliness

The facility is consistently reported as clean and well-maintained.

Mixed Experiences

While most reviews are positive, there are some complaints about specific staff interactions and delays.
  • DJ
    David Josephson
    Dec 17, 2025
    5.0
    Great experience. People were very nice and wanting to talk with you.
  • CG
    Christine Gregory
    Dec 8, 2025
    5.0
    Quick, easy; friendly and clean!
  • SA
    susu alfoqaha
    Dec 8, 2025
    5.0
    Amazing service
  • JA
    Julian Peter Aguilu
    Nov 10, 2025
    5.0
    Only delay was printing the final paperwork that maybe took an extra 5 minutes!
  • KS
    Kirk Simonis
    Nov 10, 2025
    2.0
    Was second in line for a random drug test I don't think it should take over an hour.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Franklin offer?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

What are the operating hours of Concentra Urgent Care in Franklin, WI?

The urgent care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.