Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
The staff is frequently described as friendly, professional, and helpful, with many customers praising their courteous and attentive service.
Cleanliness
Customers consistently noted the facility's cleanliness and well-maintained environment, contributing to a positive experience.
Efficiency
Many reviews highlighted the quick service and short wait times, with several customers appreciating the promptness of their visits.
Mixed Experiences
While most feedback is positive, some customers reported issues with specific staff members or long wait times during peak hours, indicating inconsistency in service.
Customer Care
Several reviews emphasized the staff's willingness to go above and beyond to ensure customer comfort and satisfaction, particularly in handling sensitive situations.
JA
Julian Peter Aguilu
Nov 10, 2025
5.0
Only delay was printing the final paperwork that maybe took an extra 5 minutes!
KS
Kirk Simonis
Nov 10, 2025
2.0
Was second in line for a random drug test I don't think it should take over an hour.
RA
Ray Aten
Nov 9, 2025
5.0
Ery professional and timely
JM
James Massey
Oct 13, 2025
5.0
I been going here long time professional service ever time,Never had a problem
TL
Timothy Lewan
Oct 13, 2025
5.0
Staff was very friendly, Professional, And thorough
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Franklin offer?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the operating hours of Concentra Urgent Care in Franklin, WI?
The urgent care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Where is Concentra Urgent Care located?
It is located at 5040 W. Ashland Way, Franklin, WI 53132, USA.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 414-858-0100 or send a fax to +1 414-858-0111.
Does Concentra Urgent Care have an online presence or social media profiles?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/wisconsin/milwaukee/franklin-urgent-care/, a Facebook page at https://www.facebook.com/295286260678417, and Instagram and Twitter handles @concentrahealth.
What kind of healthcare services does Concentra specialize in?
Concentra specializes in prompt, effective care for injured employees and urgent care services for the community, including occupational medicine and physical therapy.
Which nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby, you can visit IM=X Pilates & Fitness for a workout, Diamond Nexus for jewelry shopping, or E & G's Tail Waggers if you need pet boarding services.
Are there any nearby gyms or fitness centers close to Concentra Urgent Care?
Yes, IM=X Pilates & Fitness and ETS Performance - Milwaukee South are nearby gyms where you can exercise before or after your visit.
If I want to do home improvement shopping near Concentra Urgent Care, where should I go?
You can visit European Remodeling and Design LLC or ProSource of Milwaukee South (Franklin), both located close to the urgent care center.
Are there nearby healthcare or medical services other than Concentra Urgent Care?
Yes, US Healthworks and Microbial Discovery Group are nearby healthcare providers, offering additional medical services.