Concentra Urgent Care

4.5
301 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
5040 W. Ashland Way, Franklin, WI
53132, United States

Hours

Reviews

4.5
301 reviews
5 stars
239
4 stars
28
3 stars
8
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is frequently described as friendly, professional, and helpful, with many customers praising their courteous and attentive service.

Cleanliness

Customers consistently noted the facility's cleanliness and well-maintained environment, contributing to a positive experience.

Efficiency

Many reviews highlighted the quick service and short wait times, with several customers appreciating the promptness of their visits.

Mixed Experiences

While most feedback is positive, some customers reported issues with specific staff members or long wait times during peak hours, indicating inconsistency in service.

Customer Care

Several reviews emphasized the staff's willingness to go above and beyond to ensure customer comfort and satisfaction, particularly in handling sensitive situations.
  • JA
    Julian Peter Aguilu
    Nov 10, 2025
    5.0
    Only delay was printing the final paperwork that maybe took an extra 5 minutes!
  • KS
    Kirk Simonis
    Nov 10, 2025
    2.0
    Was second in line for a random drug test I don't think it should take over an hour.
  • RA
    Ray Aten
    Nov 9, 2025
    5.0
    Ery professional and timely
  • JM
    James Massey
    Oct 13, 2025
    5.0
    I been going here long time professional service ever time,Never had a problem
  • TL
    Timothy Lewan
    Oct 13, 2025
    5.0
    Staff was very friendly, Professional, And thorough

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Franklin offer?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

What are the operating hours of Concentra Urgent Care in Franklin, WI?

The urgent care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.