Concentra Urgent Care

4.3
693 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
2455 N 124th Street, Brookfield, WI
53005, United States

Hours

Reviews

4.3
693 reviews
5 stars
481
4 stars
86
3 stars
31
2 stars
25
1 star
70

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, polite, and caring throughout their visits.

Wait Times

Numerous reviews highlighted long wait times, often exceeding expectations, even with scheduled appointments.

Professionalism

While most staff were described as professional, there were instances of unprofessional behavior noted, particularly at the front desk.

Facility Cleanliness

The facility was generally reported as clean and well-maintained, contributing positively to the customer experience.

Service Efficiency

Some customers experienced efficient service, but many expressed frustration over delays and disorganization during their visits.
  • CY
    Chakong Yang
    6 days ago
    1.0
    Lady at the front desk was rude. Would not recommend.
  • AB
    Annette Brien
    6 days ago
    5.0
    Visit was quick. The techs are very nice
  • CJ
    cecee jackson
    6 days ago
    5.0
    All around great experience
  • RL
    Ryan Landowski
    Oct 27, 2025
    5.0
    The staff is always so friendly and caring. The wait time varies, but that's to be expected.
  • CC
    Celia Cain
    Oct 20, 2025
    5.0
    I visited for a pre-employment drug screen. Very well run operation, it was easy to find, ample parking, clean facility, staff was cheerful, friendly and efficient, and they explained the process very clearly. 10/10 would recommend.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care in Brookfield?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.