Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.3
705 reviews
5 stars
490
4 stars
85
3 stars
32
2 stars
26
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, polite, and professional, although there were some complaints about rudeness from specific front desk employees.
Wait Times
A significant number of reviews highlighted long wait times, often exceeding expectations, even for scheduled appointments.
Care Quality
Overall, patients felt well cared for, with many noting the attentiveness and thoroughness of the medical staff during their visits.
Facility Experience
The facility was generally described as clean and well-maintained, contributing positively to the customer experience.
Service Efficiency
While some customers experienced quick and efficient service, others reported disorganization and delays in the testing process.
- TRTyron Richardson1 day ago5.0Easy Quick Process, I was in & out for a pre employment drug screening.
- BMBrian MoyerDec 22, 20255.0Quick and easy experience for employment testing and screening.
- FNFarhan NazirDec 15, 20255.0Process was quick and smooth. Results delivered quickly.
- JSJanie SchulzDec 12, 20255.0The staff here were wonderful! I had such a lovely nurse who was gentle, compassionate, and so personable. She went above and beyond to make sure I was comfortable, and that I had all the information I needed at the end of my appointment. Dr. U listened carefully to my concerns. He then spent several extra minutes researching and problem-solving with me to ensure I was able to find a nearby, in-network provider for more specialized care. I have never felt so genuinely cared for at a medical facility, let alone an urgent care clinic.
- LFLatrina FranklinDec 9, 20251.0Arrived at 1:08pm was taking back at 1:50pm. When I arrived hardly no one was in the waiting room. I was one of the last to go back. Horrible service.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in Brookfield?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 2455 N 124th Street, Brookfield, WI 53005, USA.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
What nearby places can I visit along with Concentra Urgent Care?
Nearby places include Fred Astaire Dance Studios, WW (Weight Watchers), and Tuesday Morning, which could be convenient for combining errands or appointments.
Are there fitness or activity centers near Concentra Urgent Care?
Yes, there are kickboxing clubs like iLoveKickboxing - Brookfield and Empower Kickboxing and Fitness nearby, great for maintaining active lifestyles after your visit.
What dining options are available near Concentra Urgent Care?
Nearby dining options include Jet's Pizza and Had's Indian Cuisine, good for grabbing a meal before or after your appointment.
Does Concentra Urgent Care offer preventive wellness programs?
Yes, preventive wellness programs are part of the services provided to promote employee health and safety.