Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, polite, and caring throughout their visits.
Wait Times
Numerous reviews highlighted long wait times, often exceeding expectations, even with scheduled appointments.
Professionalism
While most staff were described as professional, there were instances of unprofessional behavior noted, particularly at the front desk.
Facility Cleanliness
The facility was generally reported as clean and well-maintained, contributing positively to the customer experience.
Service Efficiency
Some customers experienced efficient service, but many expressed frustration over delays and disorganization during their visits.
CY
Chakong Yang
6 days ago
1.0
Lady at the front desk was rude. Would not recommend.
AB
Annette Brien
6 days ago
5.0
Visit was quick. The techs are very nice
CJ
cecee jackson
6 days ago
5.0
All around great experience
RL
Ryan Landowski
Oct 27, 2025
5.0
The staff is always so friendly and caring. The wait time varies, but that's to be expected.
CC
Celia Cain
Oct 20, 2025
5.0
I visited for a pre-employment drug screen. Very well run operation, it was easy to find, ample parking, clean facility, staff was cheerful, friendly and efficient, and they explained the process very clearly. 10/10 would recommend.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in Brookfield?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 2455 N 124th Street, Brookfield, WI 53005, USA.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
What nearby places can I visit along with Concentra Urgent Care?
Nearby places include Fred Astaire Dance Studios, WW (Weight Watchers), and Tuesday Morning, which could be convenient for combining errands or appointments.
Are there fitness or activity centers near Concentra Urgent Care?
Yes, there are kickboxing clubs like iLoveKickboxing - Brookfield and Empower Kickboxing and Fitness nearby, great for maintaining active lifestyles after your visit.
What dining options are available near Concentra Urgent Care?
Nearby dining options include Jet's Pizza and Had's Indian Cuisine, good for grabbing a meal before or after your appointment.
Does Concentra Urgent Care offer preventive wellness programs?
Yes, preventive wellness programs are part of the services provided to promote employee health and safety.