Safeway Pharmacy

Reviews

• MS

  Michael Snodgrass

  Nov 3, 2025
  3.0
  Good news and bad news. The pharmacists are good. They always are willing to explain anything to you. Most of the time they can fill my prescriptions quickly. The one time I had a substitute they explained why and it was actually great. The downside are the people who run the register and ring you up. There are a lot of problems there. They range from minor to significant. A major issue was one of my prescriptions cost $10 with insurance. Recently, I got charged $75 per month and thought that was wrong so I asked them to check that. They said it was right. After 2 months I asked a different person to check and they said the other person forgot to put in a code that reduced it. They had been doing that for a long time. They did not even offer me an apology for charging two months at $150 instead of $20. Minor things include not being able to find the drug. Eventually they asked the pharmacist who found it immediately. I could not understand the most recent employee as she was chewing gum so loudly I could not make out what she was saying. She was also the one who got on her phone right after ringing me up although there was a line. Finally, like another reviewer I saw four people working but only one ringing up customers even the line was extremely long.
• MH

  Mary Henley

  Oct 29, 2025
  1.0
  There is one reason and one reason only that I get my prescriptions at this store...it is convenient to where I live. I find the pharmacy staff to be totally void of any personality or helpfulness. I stopped by today - Tuesday, October 29 - between 11:15am and noon to pick up one item. When I arrived, there were 2 people ahead of me and one staff helping customers. I waited an inordinate amount of time for her to finish with the person ahead of me and then one other person who appeared to walk up to the counter. While waiting, there were 2 pharmacists behind the counter and NEITHER of them did anything to help. I attempted to get the woman pharmacist's attention (she pretty much ignored me). When she finally looked at me, I asked her if she could help. Caught off guard that someone would expect her to help, she muttered she'd be there "in a sec". She never helped that I could see. She remained behind her computer screen and made sure she didn't make eye contact with anyone. When I finished, there were 7 people in the line behind me. I saw the female pharmacist leaving the store as I finished checking out...gotta be sure she had that break...you know, cause she worked so hard to avoid helping out!! I see that I am not the only person to have experienced this.
• RA

  Rebecca Ande

  Aug 21, 2025
  2.0
  Really not thrilled to have a long line with three pharmacists present and only one person on the register. Always seem to have a long wait, even when the store isn’t busy. Would really appreciate other employees jumping in to help. Appreciate access to my scrips but just find this so frustrating every time
• CC

  Carole Cropley

  Sep 4, 2016
  5.0
  I can't believe the negative reviews here. I have used the Tumwater Safeway for 20 years and I am completely satisfied with their friendly, efficient, and professional service. I have complicated health issues that require the help of really good pharmacists and they have never let me down. They also handle medications for my dog and they are able to do so at a much lower cost than my vet or other pharmacies that I have checked. I give them 5 stars with no reservations.
• JR

  Jerry Richardson

  Oct 18, 2015
  5.0
  Great

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