Concentra Urgent Care

3.7
1863 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
2624 South 38th St., Tacoma, WA
98409, United States

Hours

Reviews

3.7
1,863 reviews
5 stars
1,039
4 stars
182
3 stars
94
2 stars
117
1 star
431

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive, particularly highlighting individuals like Paula and Karina.

Wait Times

There were mixed reviews regarding wait times, with some customers experiencing long waits while others reported quick service.

Communication Issues

Several reviews noted problems with communication, particularly regarding service availability and check-in processes.

Overall Experience

Despite some negative feedback, many customers expressed satisfaction with their overall experience, citing efficient service and a clean environment.
  • UT
    Umu Tarawally
    5 days ago
    5.0
    I just went for my pre-employment screening and the service was really good! I went in about 9:30am and left at 11am. I would’ve gotten out sooner if I wasn’t such a hard stick. Shout out to Dani, Juan and Paula for being absolute angels. They were so patient and comforting :)
  • CE
    Cheryl Huffman Real Estate
    Jan 5, 2026
    5.0
    Went for pre-employment screening. There were several people in the waiting area. I thought for sure I was going to be there awhile but it took maybe 20 minutes total. The front desk and Paula who did the testing was informative, kind, and profesional.
  • JM
    John Martinez
    Jan 2, 2026
    5.0
    The ladies at the front desk were awesome, made checking in very easy. Even let us come in 15 minutes before the posted opening time. Which was great since I just got off a night shift and was tired. Paula and Juan took care of me in the back, they were super nice and did an amazing job :) all around great experience.
  • GW
    G W
    Dec 31, 2025
    2.0
    This location is notoriously slow as molasses, and it doesn't even reflect in the stock price. Be sure to ask for an attendant to be present during your exam. If they ask you why, inform them that since they insist on wasting so much of your time, you'll kindly be wasting theirs.
  • MT
    Madeline Turner
    Dec 29, 2025
    5.0
    I came for a pre-employment physical and drug test and I was happy with my experience. I called ahead and asked about wait time and got an answer that turned out to be very accurate, and he also advised me to come before a certain time when they would go from 3 providers to 2 so wait times would increase. Overall the wait time was reasonable and the staff were friendly and upbeat. I feel like staff at these types of places often come across like they hate their job, but that was not the case here! Paula was very kind, professional, and upbeat. Thank you!

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical and occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

It is located at 2624 South 38th St., Tacoma, WA 98409, US.