Business Details
About
OptometryEye Care CenterOpticianCorrective Lenses StoreContact Lenses SupplierEyeglass Repair
Northwest Institute Northwest (formerly Franklin Park Vision) is the leading provider of optometry services and vision care products in the Spokane community. We want to help you achieve and maintain a clear vision for years to come. Our experienced eye doctors offer comprehensive vision examinations at our Spokane optometry office and specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems. Give yourself the gift of clear vision – schedule an appointment with your eye care provider today.
Location
Hours
Reviews
4.8
617 reviews
5 stars
567
4 stars
13
3 stars
10
2 stars7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, attentive, and professional, creating a welcoming environment for patients.
Quality of Care
Patients report receiving thorough and knowledgeable care from the doctors, with many expressing trust in their expertise.
Efficiency
Many reviews highlight the quick service and efficient appointment processes, with minimal wait times reported.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing structure for exams and eyewear, feeling it was higher compared to competitors.
Technology and Equipment
The business is noted for using modern technology and providing a wide selection of eyewear options.
- BEBrad Eylar4 days ago1.0They should be up front that there will be additional charges after exam when I made it very clear when I scheduled this exam for contacts. And they repeatedly asked if I was there for glasses when I was there for contacts. To be surprised after was not appropriate. Last person I dealt with had terrible customer service. Once I get my first contacts I will be taking my business somewhere else.
- SCShawn Carter4 days ago5.0I was very appreciative to have made this appointment. First time in, staff was great! Using the opticmap was a great tool. Dr Sirott was very knowledgeable. Joanna helped me pick out a great new pair of glasses. Will be using their services in the future for sure!
- SMSophia Mason6 days ago5.0Vision Institute NW staff is friendly and professional from start to finish. They truly care about their patients. They have up to date technology for your eye care and offer a variety of options for optical vision that suits you.
- DHDeborah HarshDec 31, 20255.0The vision institute provides excellent care. My eyes have transplants and have had multiple surgeries. I have been to four other providers who offered both glasses snd contacts that were not useful or wearable. I can now drive snd read no problems . Many thanks to this fine provider’s efforts.
- KSKaren SpeerDec 22, 20255.0Everyone was very welcoming and respectful! The gal that did my initial testing was very sweet and explained everything. My Doctor is Amazing and I trust her. Thank you to everyone in the office!!
Frequently Asked Questions About Vision Institute Northwest
What services does Vision Institute Northwest offer?
Vision Institute Northwest provides comprehensive vision examinations, diagnosis and treatment of various eye diseases, and offers vision care products including corrective lenses and eyeglass repair.
Where is Vision Institute Northwest located?
It is located at 12 E Rowan Avenue, Suite 1, Spokane, WA 99207, United States.
What are the operating hours of Vision Institute Northwest?
Vision Institute Northwest is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:30 AM to 6:00 PM, and closed on Saturdays and Sundays.
How can I schedule an appointment at Vision Institute Northwest?
You can schedule an appointment online at https://visioninw.com/locations/north-spokane/ or call them at +1 509-487-0600.
Does Vision Institute Northwest offer eyeglass repair services?
Yes, eyeglass repair is one of the services offered at Vision Institute Northwest.
Are there any dining options near Vision Institute Northwest?
Yes, nearby places to eat include Phillycious sandwich shop, Did's Pizza & Froyo, Did's Hawaiian Shack and Arcade, Thai Bamboo Restaurant, and Shari's restaurant.
What other healthcare providers are close to Vision Institute Northwest?
Nearby healthcare providers include Franklin Park Vision optometrist, Serenity Dental, Tom Cho DDS dentist, Serenity Acupuncture and Herb, Higley Linda PhD psychologist, Northside Family Physicians, and Providence Holy Family Anticoagulation Clinic.
Can I access banking and financial services near Vision Institute Northwest?
Yes, Chase Bank, WaFd Bank, WaFd Bank - Spokane, Western Union money transfer, and Chase ATMs are nearby for your banking needs.
Are there any beauty or wellness stores near Vision Institute Northwest?
Yes, Ulta Beauty, Benefit Cosmetics BrowBar, Charlotte Tilbury beauty salon, Bath & Body Works, and Pure Harmony Massage are nearby for beauty and wellness services.
Is Vision Institute Northwest easily reachable for Spokane residents?
Yes, with its location in Spokane and close proximity to various amenities and healthcare providers, Vision Institute Northwest serves the community conveniently with comprehensive eye care services.