Vision Institute Northwest

4.8
588 reviews

About

OptometryEye Care CenterOpticianCorrective Lenses StoreContact Lenses SupplierEyeglass Repair
Northwest Institute Northwest (formerly Franklin Park Vision) is the leading provider of optometry services and vision care products in the Spokane community. We want to help you achieve and maintain a clear vision for years to come. Our experienced eye doctors offer comprehensive vision examinations at our Spokane optometry office and specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems. Give yourself the gift of clear vision – schedule an appointment with your eye care provider today.

Location

Vision Institute Northwest
12 E Rowan Avenue, Spokane, WA
99207, United States

Hours

Reviews

4.8
588 reviews
5 stars
540
4 stars
12
3 stars
10
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and knowledgeable, creating a welcoming environment.

Customer Service

Many reviews highlighted excellent customer service, with staff going above and beyond to assist patients and resolve issues.

Technology and Care

The business is noted for using advanced technology in eye care, providing thorough examinations and modern treatment options.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that costs for exams and glasses were higher compared to competitors.

Overall Experience

Overall, customers reported positive experiences, recommending the clinic for its caring approach and quality of service.
  • CC
    Cms Cms
    1 day ago
    5.0
    It's difficult to find good service. Earlier this year I was attacked and my glasses were knocked out of adjustment. Because I had waited I thought they could not be repaired. Just on chance I stopped by vision care to see what could be done. They immediately adjusted the frame which is great. I will have to replace the lenses, I adjusted the glasses too many times by pushing them back onto my face by pushing on the lenses. Whoops.
  • MV
    Mike VanMatre
    5 days ago
    5.0
    My wife and I had our annual eye exams here recently. We were greeted quickly in a welcoming way. Out exams went fine and both the technician and doctor were friendly and professional. All in all a very good experience.
  • MP
    Michael Pinter
    Nov 14, 2025
    5.0
    The staff at Vision Institute Northwest provide friendly, professional service. The evaluation process proceeded in a timely, efficient manner. Dr. Barnhart explained the results thoroughly and described the various options. Top notch care!
  • EE
    Esther
    Nov 13, 2025
    5.0
    Dr Zinc has been my eye Dr for years. He always honest & upfront. He listens to my concerns & answers all my questions. Vision institute Northwest is a nice relaxing place. Everyone there are so helpful with everything. Their whole place is always so nice & clean. They are all so helpful when I bring my 95 yr old Mom in & she's in a wheelchair. This is a very nice place to come for your eye care.
  • KL
    Keli Lee
    Nov 10, 2025
    5.0
    I've been to many eye doctor appts in my 60+ years. Vision institute NW is by far one of the top providers. They utilize newest technologies, are highly educated and patient oriented. And their glasses are made with precision. We won't go anywhere else.

Frequently Asked Questions About Vision Institute Northwest

What services does Vision Institute Northwest offer?

Vision Institute Northwest provides comprehensive vision examinations, diagnosis and treatment of various eye diseases, and offers vision care products including corrective lenses and eyeglass repair.

Where is Vision Institute Northwest located?

It is located at 12 E Rowan Avenue, Suite 1, Spokane, WA 99207, United States.