Consumer Direct Care Network Washington (CDWA)

3.9
58 reviews

About

Home Health Care Service
Consumer Direct Care Network Washington (CDWA) serves as the Consumer Directed Employer (CDE) for Washington’s Department of Social and Health Services (DSHS). As the CDE, we employ Individual Providers (IP) who provide in-home personal care and respite for older adults, children, and individuals with physical, intellectual, or developmental disabilities.

Location

Consumer Direct Care Network Washington (CDWA)
1330 N Washington, Spokane, WA
99201, United States

Hours

Reviews

3.9
58 reviews
5 stars
39
4 stars
2
3 stars
2
2 stars
1
1 star
14
  • JH
    Jeremy Huck
    Dec 6, 2025
    2.0
    The hiring process is a circus of hoops and waiting time. If your not computer literate or know the system of the healthcare Field it's almost impossible. Getting any answers from any of the departments take days and sometimes weeks. Then navigating the home page and taking the online onboarding is nothing less then frustrating especially when they just change the design and you have to start all over to learn how it works. I still can't input my time and submit it without having to call and wait 20 or more minutes to talk to someone sitting at home working remotely. If my time sheet does get submitted somehow the expected amount is a surprise almost every time. Everything is done over the web including pay, w-2 and paystubs so you have to set up 3 usernames and get directed to that webpage if u want to view anything. If I had to do this at another job like construction I would walk out and panhandle for the rest of my life. Too many entity's involved with to much mystery of who your actually talking to. Other then that the bennifits are good and it's a pretty easy job if you care about people
  • KK
    kissy_george kissy_george
    Nov 19, 2025
    5.0
    I love it
  • NN
    nz1976
    Oct 29, 2025
    5.0
    Great Service from Suzanne Mark, Thanks .
  • ML
    michele lawless
    Oct 1, 2025
    1.0
    this company is just awfull. the clients are great. but the company is terrible
  • SS
    Susan Sisson
    Sep 4, 2025
    5.0
    My partner and I are both caregivers through CDWA and Aaron Fowler has been our case coordinator (?) since day one. He made the transition onto the CDWA platform easy and helped us trouble shoot the initial issues with payroll after the transfer from ProviderOne. Aaron is always kind, patient and takes the time to get our questions answered and problems resolved. Thank you Aaron for putting up with all our many questions! We appreciate you!!

Frequently Asked Questions About Consumer Direct Care Network Washington (CDWA)

What services does Consumer Direct Care Network Washington (CDWA) provide?

CDWA employs Individual Providers who offer in-home personal care and respite for older adults, children, and individuals with physical, intellectual, or developmental disabilities through Washington’s Department of Social and Health Services.

Where is Consumer Direct Care Network Washington (CDWA) located?

CDWA is located at 1330 N Washington, Tower 3 Suite 5200, 5th Floor on Rock Pointe Tower 3, Spokane, WA 99201, USA.