Concentra Urgent Care

4.0
459 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
2005 E. 29th Ave, Spokane, WA
99203, United States

Hours

Reviews

4.0
459 reviews
5 stars
299
4 stars
42
3 stars
18
2 stars
16
1 star
84

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, professional, and caring, with many highlighting individual employees for their exceptional service.

Efficiency

While many reviews noted quick service and minimal wait times, there were also complaints about long wait times, particularly during busy periods, indicating a need for better workflow management.

Customer Experience

Overall, customers reported positive experiences, often mentioning the welcoming atmosphere and the staff's attentiveness, though some expressed frustration with inefficiencies.

Facility Cleanliness

The clinic was frequently described as clean and well-maintained, contributing to a comfortable environment for patients.
  • AM
    Andrew McKinnon
    Dec 22, 2025
    5.0
    Excellent group of people . Very efficient.
  • AW
    Angela Wilson
    Dec 15, 2025
    5.0
    I always have an awesome experience at this office. Employees & staff are always courteous and friendly!! Answer any questions you have.
  • LB
    Laura Bugg
    Dec 15, 2025
    5.0
    I got in on a walk in basis within 5-10 minutes. I got a tb test administered that I needed for a new job and was on my way out in less than 15 minutes. I went back a couple days later and was in and out quickly then as well. The staff was polite, thorough and patient with the fact I had to bring my three small kids along, they even offered them a juice before we left. All in all it was a quick and easy experience.
  • II
    Ian
    Dec 15, 2025
    5.0
    Definitely the best concentra - they are always on point and as a frequent flyer I could not be more pleased.
  • BE
    brynne eixenberger
    Dec 4, 2025
    1.0
    The male staff are decent, blonde haired lady at the front is rude. Came for a basic pre employment screening, got there at 8:30 and didn’t leave until almost 11. I was under the impression it would be quick but apparently they’ve only got one doctor who takes their sweet time without any care for people who have to pay their bills because I sat in the waiting room for an hour and then didn’t see the doctor until 10:30. All they could tell me was that they service appointments first. How am I supposed to make an appointment for that? I’m just supposed to sacrifice all my time to this doctors office, waste an entire day of work, and suffer through it because they can’t manage the workflow they get.

Frequently Asked Questions About Concentra Urgent Care

What are the operating hours of Concentra Urgent Care in Spokane?

Concentra Urgent Care in Spokane is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays.

What types of healthcare services does Concentra Urgent Care offer?

They provide workers comp injury treatment, travel health services, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.