Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.9
457 reviews
5 stars
283
4 stars
47
3 stars
21
2 stars
26
1 star
80
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual team members who provided excellent service.
Wait Times
Several reviews noted long wait times, with some customers expressing frustration over delays despite having appointments.
Facility Cleanliness
The facility was frequently described as clean and well-maintained, contributing to a positive experience for many customers.
Mixed Experiences with Doctors
While many customers had positive interactions with staff, there were notable complaints regarding specific doctors' bedside manner and communication.
- YYYazzi.O2 days ago1.0Unprofessional and uneducated "doctors" and staff. My dad went in for an truckers medical exam, where a doctor diagnosed him with diabetes 😳. This man sees a physician regularly and does not have any medical issues or prescription medication. Failed to ask my dad when his last meal was previously to their testing, my dad did not know that It makes a difference and ate a big meal 30 minutes before going in, his blood sugar seemed high, however...later that day and days since, we went in to a clinic and he has had his blood sugar measured again and it was 93. Also he purchased a blood sugar measuring machine and its running around 100 every time. The staff refused to test him again and kept claiming that "now he has diabetes". Also the extremely rude and condescending tone to my parents from this staff was ridiculous. I would NOT RECOMMEND THIS CLINIC TO ANYONE. GO SOMEWHERE ELSE.
- JRJessy Rogers6 days ago5.0They were understaffed following the holidays. But still knocked it out of the park.
- SSSimon StilesDec 30, 20255.0Alisha and Nathan were both phenomenal. Alisha especially went out of her way to ensure satisfaction and go WAY above and beyond!
- EDEd DoheneyDec 29, 20255.0Person at the front desk was in a great mood and help me. Get through this process as quickly as possible.
- RGRue GondongweDec 22, 20255.0the lady on the front desk l think its Lisa, l forgt her name but she was amazing she spoke with my boss explaining everything ,l would recommand every1 to go there the staff there is amazing kind people
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the regular operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Is Concentra Urgent Care open on holidays?
No, Concentra Urgent Care is closed on major holidays including November 27 and 28, 2025, December 25, 2025, and January 1, 2026.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 9222 North Newport Hwy., Suite 1, Spokane, WA 99218, USA.
How can I contact Concentra Urgent Care?
You can call Concentra Urgent Care at +1 509-467-4545 or send a fax to +1 509-467-2304.
Does Concentra Urgent Care have a website or social media presence?
Yes, you can visit their website at https://www.concentra.com/ and follow them on Facebook and Instagram under the handle 'concentrahealth'.
Are there any restaurants near Concentra Urgent Care?
Yes, nearby restaurants include RJ's So Southern BBQ & Catering, Mr. Wok Restaurant, Wendy's, Burger King, McDonald's, and Wingstop, offering a variety of dining options before or after your visit.
What nearby healthcare or therapy services are close to Concentra Urgent Care?
Nearby healthcare services include Concentra Physical Therapy and Aspen Dental, providing additional options for medical and dental care.
Are there convenient neighboring businesses for errands when visiting Concentra Urgent Care?
Yes, nearby are places like The Home Depot for home improvement, Lebanon Deli & Grocery for groceries, and Fred Boutz - State Farm Insurance Agent for insurance needs, making it convenient to combine visits.
Can I visit a hair salon or barber near Concentra Urgent Care?
Yes, SUPERCUTS and The Barbers are nearby hair and beauty salons that you can visit before or after your appointment at Concentra.