Concentra Urgent Care

3.9
447 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
9222 North Newport Hwy., Spokane, WA
99218, United States

Hours

Reviews

3.9
447 reviews
5 stars
276
4 stars
46
3 stars
21
2 stars
26
1 star
78

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The majority of customers praised the staff for being friendly, professional, and efficient in their service.

Wait Times

While many reviews highlighted quick service, some customers experienced longer wait times, particularly for appointments.

Facility Cleanliness

Customers consistently noted that the facility was clean and well-maintained.

Mixed Experiences with Doctors

Feedback on doctors was varied; while some were praised for their attentiveness, others were criticized for their bedside manner and communication.

Customer Service

Overall, customer service was rated positively, with many appreciating the helpfulness of the front desk and administrative staff.
  • KL
    K J L
    Nov 17, 2025
    5.0
    I dont even normally go to concentra but work referred me there to get a flu shot. I brought in my 3 year old daughter and the front desk lady was so nice, giving her snacks and a drink. and the lady that did my flu shot was super nice and fast. I really appreciated how awesome the front desk lady was with my daughter!
  • TL
    Tristan Lomae
    Nov 10, 2025
    5.0
    Really like is here, love the hospitality
  • JM
    Johnny Miller
    Oct 27, 2025
    5.0
    The staff was great and took care of my needs very well. Speedy, hardly any wait
  • KH
    Krista Hall
    Oct 20, 2025
    5.0
    Great friendly environment. I did not have a long wait. Will be going again.
  • JP
    Jack Price
    Oct 14, 2025
    5.0
    You guys were great and very patient, sorry for keeping you late.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

What are the regular operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.