Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.5
581 reviews
5 stars
296
4 stars
63
3 stars
32
2 stars
29
1 star
161
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, helpful, and accommodating, although some reported rudeness from front desk personnel and certain doctors.
Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding two hours, which frustrated many customers.
Service Quality
While some customers experienced efficient and professional service, others reported dissatisfaction with the quality of medical evaluations, particularly for DOT physicals.
Cleanliness Issues
Several reviews mentioned unsanitary conditions within the facility, raising concerns about hygiene practices.
- CRChristy RutherfordDec 15, 20255.0They were all very nice and accommodating and I got in quickly.
- JBJason BallDec 15, 20255.0Walk-in wait time was not too long, and clinicians were efficient. The only strange thing was that I was told that the sink faucet and toilet were not working and so I should not flush or wash my hands. It seemed strange to me that I was asked to pee in a cup to a fill-line, and pee the rest into a non-working toilet. Seems like they simply had some protocol that doesn’t allow flushing or washing hands, to maintain the purity of the urine sample for drug testing. I would rather be told the truth behind a protocol, not told, “the water supply isn’t working at the faucet and toilet, so don’t use them.” Maybe these were genuinely out of order, and they had to dump a bucket of water to flush the toilet, but it seemed strange.
- NMNicholas MealeyDec 13, 20251.0I would not recommend getting your DOT physical here. They literally try to find any reason not to give you a medical card. Then they tried to shift the blame off of them why they can't give it to you.
- MSmarcello santos-mesaDec 1, 20255.0Everyone that I came in contact with was very respectful, curtious, helpful and informational. I appreciate their services.
- SUStephen UlrichNov 24, 20255.0Good care, reasonably fast as well.
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers services including workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 15425 East Mission Ave, Spokane Valley, WA 99037, USA.
What are the hours of operation for Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on certain holidays, including November 27, December 25, and January 1.
How can I contact Concentra Urgent Care?
You can contact Concentra Urgent Care by phone at +1 509-924-7010 or by fax at +1 509-924-7532.
Does Concentra Urgent Care have an online presence?
Yes, you can visit their website at https://www.concentra.com/urgent-care-centers/washington/portland/valley-urgent-care/ or find them on Facebook and Instagram under Concentra Urgent Care and @concentrahealth respectively.
Are there dining options near Concentra Urgent Care?
Yes, nearby dining options include MAX at Mirabeau Restaurant & Lounge, Atilano's Mexican Food, McDonald's, and Cinnabon.
Where can I find lodging close to Concentra Urgent Care?
Nearby hotels include Mirabeau Park Hotel & Convention Center, Maribeau Hotel, and Ramada by Wyndham Spokane Valley, providing convenient accommodation options.
What other healthcare or wellness centers are near Concentra Urgent Care?
Nearby healthcare services include New Horizon Care Centers - Spokane Valley, which provides counseling and mental health support.
Are there convenient services like ATMs or gas stations near Concentra Urgent Care?
Yes, there are ATMs such as LibertyX Bitcoin ATM and CoinFlip Bitcoin ATM, as well as gas stations like 76 and Chevron nearby for your convenience.