Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
681 reviews
5 stars
371
4 stars
73
3 stars
39
2 stars
65
1 star
133
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is generally described as friendly, helpful, and professional, with several customers highlighting individual team members for their exceptional service.
Wait Times
Customers frequently reported long wait times, often exceeding an hour, which negatively impacted their overall experience.
Service Efficiency
While some reviews praised the quick and efficient service, others noted significant delays and mismanagement, particularly during busy periods.
Facility Conditions
The facility received mixed reviews, with some customers appreciating its cleanliness and organization, while others criticized it for being outdated and poorly managed.
Communication Issues
Several customers expressed dissatisfaction with the lack of communication regarding wait times and service processes, leading to frustration during their visits.
- SSSage SissonJan 5, 20265.0Very nice staff and very patient with me. I am neurodivergent and tend to require a lot of patience and I did not feel rushed. Lee mainly helped me and he’s a hoot! I had a great experience with him. He made me feel very comfortable and he wore fun shoes. He also let my friend and I view my hand x rays and I was able to take photos of them. It was a great experience.
- MBmia boydJan 5, 20261.0Was ignored, for 5 mins. I received help and I won't be coming back due to the lack of customer service.
- DWDavid WebsterDec 29, 20254.0The service was fine and once my appointment took place it was fast and efficient. The wait time was more than 60 mins though.
- XGXavier GohagenDec 22, 20255.0The office was warm and accommodating, the staff was friendly and patient, the service was quick , this location was just perfect.
- CHcj HinesDec 2, 20255.0Where 2 begin? DR. Jilton was kind, straightforward,and so honest with his approach to real Healthcare .I worked with Hannah the PT on staff, who is well educated, caring and thoughtful, printed me out everything we did 4 home use. I also appreciated their RN, Lee. He is a wealth of useful, current and top shelf knowledge. He was very comforting and put me to ease after coming from different urgent care- where I was not treated well, Lee took that and replaced it with a sence of safety as we spoke and he took my vitals CONCENTA URGENT CARE IN NORTHGATE, Seattle WA are welcoming, professional with a comprehensive staff to assist in Workers comprehensive therapy, and so much more. The front end people were attentive and confident about getting clients settled and making people feel their situation mattered. If Your in need of a clinic, that will accept your walking in WHEN YOU NEED HELP.. go there.. And see for yourself .. you will be glad you did✴️
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers prompt care for injured employees, urgent care services, physical therapy, occupational health services, drug testing, travel health, and occupational therapy.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care wheelchair accessible?
Yes, Concentra Urgent Care has a wheelchair accessible entrance.
Where is Concentra Urgent Care located?
The clinic is located at 836 NE Northgate Way, Seattle, WA 98125, US.
Does Concentra Urgent Care close on holidays?
Yes, the clinic is closed on holidays such as November 27 and 28, 2025, December 25, 2025, and January 1, 2026.
How can I contact Concentra Urgent Care?
You can contact them by phone at +1 206-784-0737 or by fax at +1 206-784-0369.
Are there nearby places where I can grab food after visiting Concentra Urgent Care?
Yes, nearby food options include Gyro Hut for Mediterranean cuisine, Baskin-Robbins for ice cream and bakery items, and Taco Del Mar for Mexican fast food.
What nearby places can help with postal services when visiting Concentra Urgent Care?
Nearby postal service locations include the US Post Office, Post Office Northgate, and United States Postal Service, making it convenient to handle mail during your visit.
Are there fitness or wellness centers near Concentra Urgent Care?
Yes, nearby fitness and wellness options include Hot Yoga Inc. Northgate for yoga, North Star Chiropractic Center for chiropractic and massage therapy, and WW (Weight Watchers) for weight loss support.
Does Concentra Urgent Care have a social media presence?
Yes, they are on Facebook as 'Concentra Urgent Care', on Instagram with the handle 'concentrahealth', and on Twitter as 'concentrahealth'.