Concentra Urgent Care

4.2
436 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves. This clinic is temporarily closed. Please visit our clinic located at 1925 104th Avenue NE in Bellevue.

Location

Concentra Urgent Care
16690 Redmond Way, Redmond, WA
98052, United States

Hours

Reviews

4.2
436 reviews
5 stars
303
4 stars
36
3 stars
22
2 stars
19
1 star
56

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and accommodating during their visits.

Efficiency

Many reviews highlighted the quick service and minimal wait times, with several customers noting they were in and out in under 30 minutes.

Cleanliness

The facility received positive remarks for being clean and well-organized, contributing to a pleasant experience.

Communication

While most feedback was positive regarding staff communication, some customers expressed a desire for clearer explanations of processes and procedures.

Language Services

A few customers suggested the need for Spanish-speaking staff to improve communication for non-English speakers.
  • KK
    K King
    5 days ago
    5.0
    Best Concerta experience I have had, and I have had many. Staff was super nice, despite many of their clientele being incredibly rude. They were nothing but gracious. Bronté at the front desk was so patient focused and went the extra mile to make my visit go smoothly. I appreciated the staff and will choose thus location next time I need to do assignment medical forms.
  • ND
    Nqobile Dludlu
    Nov 17, 2025
    5.0
    I was kind of anxious because I was running late, got to Concentra and everything happened timely, the whole staff was pleasant and made me comfortable.
  • TG
    Tyler Glaze
    Nov 17, 2025
    5.0
    All of the staff were very professional here from A-Z. I was taken care of quickly and sent on my way which is rare for an urgent care clinic. Bronte and Matt (?) Were very professional
  • IM
    Israel McGregor
    Nov 17, 2025
    5.0
    Great experience for a drug screen. Obviously, when you get one of these you want to get in/ out and on with your day. They processed my paper work quickly and didn't wait very long in the waiting room.
  • SP
    Sameenah Piel
    Nov 4, 2025
    5.0
    Bronte was so incredibly helpful while navigating my workers compensation claim appointments. She has made a stressful time into a breeze and is always the most helpful/will go to bat for you to get your claim figured out. Thank you for everything Bronte!!

Frequently Asked Questions About Concentra Urgent Care

Is the Concentra Urgent Care clinic at 16690 Redmond Way currently open?

The clinic at 16690 Redmond Way is temporarily closed. Please visit the Bellevue location at 1925 104th Avenue NE for urgent care services.

What are the operating hours for Concentra Urgent Care in Redmond before its temporary closure?

The clinic was open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and holidays.