Concentra Urgent Care

3.7
1016 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
4320 196th St. SW, Lynnwood, WA
98036, United States

Hours

Reviews

3.7
1,016 reviews
5 stars
583
4 stars
107
3 stars
44
2 stars
46
1 star
236

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff interactions is mixed; while some customers praised the friendliness and helpfulness of certain staff members, others reported unprofessional behavior and a lack of courtesy from front desk personnel.

Efficiency

Many customers appreciated the quick service and efficient processes, noting that they were seen promptly despite busy conditions, while others experienced long wait times that were frustrating.

Cleanliness

The facility is generally described as clean and organized, contributing positively to the customer experience.

Professionalism

Overall, the professionalism of the staff received positive remarks, although there were instances of unprofessional behavior noted by some customers.

Communication

Several reviews highlighted issues with communication, particularly regarding wait times and the handling of medical procedures, indicating a need for improvement in this area.
  • KT
    Kiera Thompson
    4 days ago
    5.0
    Quick and everyone was so nice! Get there at 8 and it won’t take as long. The closer to 11 you get there it gets longer, also week days are faster
  • AW
    Alisha Watson
    Nov 10, 2025
    1.0
    The PA Will. Cost me my job. He could have put light duty. Had me redo the things I did not pass just to say not able to work. So disgusted.
  • KP
    Katie Previs
    Nov 10, 2025
    5.0
    Staff was kind and efficient. They worked hard to get me in quickly. It was a random drug test, which I wasn’t expecting, so time spent was important as I had a busy day.. Thank you.
  • JW
    Jo Wolf
    Nov 7, 2025
    5.0
    The staff at Concentra Urgent Care in Lynnwood, Washington are very kind, professional, skillful, and knowledgeable. I received excellent care and attention there.
  • GP
    gabbie perrine
    Oct 27, 2025
    2.0
    only 1 out of the like 5 people i dealt with was nice. the rest were visibly irritated and didn’t really make eye contact when speaking to me. after i was called back for my exam i was rushed around and nobody was really explaining anything. it was just a lot of “stand there, sit here, take your shoes off, etc” i felt like cattle. and then without warning he wraps a tape measure around my neck while my blood pressure was being taken. it was just very jarring and unpleasant honestly.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Lynnwood provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

It is located at 4320 196th St. SW, Suite D, Lynnwood, WA 98036, USA.