Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Feedback on staff interactions is mixed; while some customers praised the friendliness and helpfulness of certain staff members, others reported unprofessional behavior and a lack of courtesy from front desk personnel.
Efficiency
Many customers appreciated the quick service and efficient processes, noting that they were seen promptly despite busy conditions, while others experienced long wait times that were frustrating.
Cleanliness
The facility is generally described as clean and organized, contributing positively to the customer experience.
Professionalism
Overall, the professionalism of the staff received positive remarks, although there were instances of unprofessional behavior noted by some customers.
Communication
Several reviews highlighted issues with communication, particularly regarding wait times and the handling of medical procedures, indicating a need for improvement in this area.
KT
Kiera Thompson
4 days ago
5.0
Quick and everyone was so nice! Get there at 8 and it won’t take as long. The closer to 11 you get there it gets longer, also week days are faster
AW
Alisha Watson
Nov 10, 2025
1.0
The PA Will. Cost me my job. He could have put light duty. Had me redo the things I did not pass just to say not able to work. So disgusted.
KP
Katie Previs
Nov 10, 2025
5.0
Staff was kind and efficient. They worked hard to get me in quickly. It was a random drug test, which I wasn’t expecting, so time spent was important as I had a busy day.. Thank you.
JW
Jo Wolf
Nov 7, 2025
5.0
The staff at Concentra Urgent Care in Lynnwood, Washington are very kind, professional, skillful, and knowledgeable. I received excellent care and attention there.
GP
gabbie perrine
Oct 27, 2025
2.0
only 1 out of the like 5 people i dealt with was nice. the rest were visibly irritated and didn’t really make eye contact when speaking to me. after i was called back for my exam i was rushed around and nobody was really explaining anything. it was just a lot of “stand there, sit here, take your shoes off, etc” i felt like cattle. and then without warning he wraps a tape measure around my neck while my blood pressure was being taken. it was just very jarring and unpleasant honestly.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Lynnwood provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 4320 196th St. SW, Suite D, Lynnwood, WA 98036, USA.
What are the regular business hours for Concentra Urgent Care in Lynnwood?
Monday through Friday, it is open from 8:00 AM to 5:00 PM. On Saturdays, it is open from 9:00 AM to 5:00 PM. It is closed on Sundays.
Is Concentra Urgent Care closed on any holidays?
Yes, Concentra Urgent Care is closed on November 27, December 25, and January 1.
How can I contact Concentra Urgent Care by phone or fax?
You can reach them by phone at +1 425-774-8758 and by fax at +1 425-835-4329.
Where can I find more information about Concentra Urgent Care's services online?
More information is available on their official website at https://www.concentra.com/urgent-care-centers/washington/portland/lynnwood-urgent-care/ and also on their Facebook page https://www.facebook.com/158902157474274.
What nearby places might help me when visiting Concentra Urgent Care in Lynnwood?
Nearby places include UPS Authorized Shipping Outlet for shipping needs, Advance America for financial services, and Lynnwood Mail Mart for postal services, which can be convenient when visiting Concentra Urgent Care.
Are there rehabilitation or physical therapy centers near Concentra Urgent Care?
Yes, nearby rehabilitation and physical therapy centers include Healthsouth, Concentra Physical Therapy, and Traverse Therapy Services, which complement the services offered at Concentra Urgent Care.
Can I find travel services near Concentra Urgent Care in Lynnwood?
Yes, Cruise Planners - Dale Paulson offers travel services nearby, which may be helpful if you need travel health consultations or related assistance.
How can nearby services like UPS Authorized Shipping Outlet assist Concentra Urgent Care visitors?
Visitors can use the UPS Authorized Shipping Outlet nearby for convenient shipping and courier services, which may be useful for sending documents or medical paperwork related to their care.