Business Details
About
Home Health Care Service
Consumer Direct Care Network Washington (CDWA) serves as the Consumer Directed Employer (CDE) for Washington’s Department of Social and Health Services (DSHS). As the CDE, we employ Individual Providers (IP) who provide in-home personal care and respite for older adults, children, and individuals with physical, intellectual, or developmental disabilities.
Location
Consumer Direct Care Network Washington (CDWA)
612 Woodland Square Loop SE, Lacey, WA
98503, United States
Hours
Reviews
4.9
509 reviews
5 stars
491
4 stars
11
3 stars0
2 stars2
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Support
Customers consistently praised the helpfulness, professionalism, and friendliness of the staff, particularly highlighting individuals like Shelah, Matthew, and Bonnie.
Communication
Many reviews noted clear and effective communication from coordinators, which helped customers navigate complex processes.
Empathy and Care
Several customers expressed gratitude for the empathetic and caring approach of the staff, making them feel valued and supported during challenging times.
Efficiency
Customers appreciated the quick and efficient assistance provided by staff, which helped resolve issues and streamline processes.
Language Support
The availability of staff who speak multiple languages was positively noted, enhancing the experience for non-English speaking customers.
- BWBryan Wheeler4 days ago5.0Your Problem Solver, Danya was amazing at here job! She was Friendly, Fast at solving every problem I had with the new Time entry program! Her help reduced a ton of Stress created by the new Timesheet program! If she worked for me, I'd make her the trainer for all new employees and give her a HUGE RAISE! Thanks Danya! You're The Best! Signed Bryan Wheeler, IP and Care Giver for WA. State.
- MVMichelle L. Viers4 days ago5.0Very helpful through out application process with follow up calls and helping to stay focused to complete the process. Thank you
- TSTamara Scott5 days ago5.0CDWA and every person I've worked with and everyone I've met are friendly, helpful, and love their job! That sure doesn't happen in a "regular" job.
- RNRaymond NguyenNov 14, 20255.0Today I was in the office of CDWA in Lacey with the CDWA officer named Hannah O. She is very helpful and goes details and completed what I need for help today! Congratulation Ms Hannah, You did a very good job!
- TFTessa Fields-MillerNov 11, 20255.0I have had and continue to have great communicaion and fantastic results from my contact and interaction , over a couple of years with Dayna H. | Service Coordinator Consumer Direct Care Network | Washington 612 Woodland Square Loop SE Lacey, Wa. 98605 I give her 5 stars, she's fantastic!
Frequently Asked Questions About Consumer Direct Care Network Washington (CDWA)
What services does Consumer Direct Care Network Washington (CDWA) provide?
CDWA employs Individual Providers who offer in-home personal care and respite for older adults, children, and individuals with physical, intellectual, or developmental disabilities in Washington.
Where is Consumer Direct Care Network Washington (CDWA) located?
They are located at 612 Woodland Square Loop SE, Building C Suite 202, Lacey, WA 98503, USA.
What are the office hours of Consumer Direct Care Network Washington (CDWA)?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Consumer Direct Care Network Washington (CDWA) open on public holidays?
No, CDWA is closed on major holidays including November 11, November 27, and December 25.
How can I contact Consumer Direct Care Network Washington (CDWA) by phone or email?
You can call them toll-free at +1 866-214-9899 or email InfoCDWA@ConsumerDirectCare.com.
What languages does Consumer Direct Care Network Washington (CDWA) support?
They support multiple languages including Arabic, Lao, Somali, Traditional and Simplified Chinese, Ukrainian, Spanish, Russian, Khmer, Korean, Tagalog, and Vietnamese.
Are there any nearby dining options when visiting CDWA?
Yes, nearby dining options include Ricardo's Restaurant, which serves American cuisine, and Ebony and Ivory Coffee, a cafe offering coffee and smoothies.
What local businesses near CDWA offer financial or professional services?
Nearby professional services include Genie Payroll Services, McSwain and Company (accounting and trust services), and KPFF Consulting Engineers providing engineering and environmental services.
Are there any nearby real estate services around Consumer Direct Care Network Washington?
Yes, there are multiple nearby real estate services including The Ben Kinney Team South Sound, Real Estate with Jenn Kaatz, Craig McClelland Realtor, and Josh Waldroup & Committed Realty Northwest.
How does the proximity to local coffee shops benefit visitors to CDWA?
Visitors can enjoy convenient access to nearby coffee shops like Ebony and Ivory Coffee and The Hub at Lacey for refreshments before or after appointments at CDWA.