Concentra Urgent Care

3.6
1060 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
24031 104th Ave. SE, Kent, WA
98030, United States

Hours

Reviews

3.6
1,060 reviews
5 stars
565
4 stars
98
3 stars
59
2 stars
51
1 star
287

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, although some reported negative experiences with specific front desk personnel.

Wait Times

Numerous reviews highlighted long wait times, often exceeding expectations, which frustrated many customers.

Efficiency

While some customers experienced quick service, others noted disorganization and inefficiency in the check-in and treatment processes.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction and others feeling disappointed with the service.
  • SR
    Sandra Rivel
    Jan 5, 2026
    5.0
    Clean Environment and they care about patients👍👍
  • JH
    james haymond
    Dec 29, 2025
    4.0
    The customer service lady was very friendly and helpful. Medical assistance were professional and kind. The physician did a great job
  • CC
    Christopher cherry
    Dec 29, 2025
    5.0
    Went for pre employment drug screen. They were quick, friendly, and efficient. Caring individuals from the front desk to the medical staff in the back..
  • MJ
    Muli Joseph
    Dec 22, 2025
    5.0
    The reception was friendly and helpful,really happy with service.for my appointment did take much time and would highly recommend people to this site
  • AO
    Amethyst Obsidian
    Dec 3, 2025
    5.0
    Dr C has an amazing bed side manner and takes the time to explain any questions or concern. I have never been treated with this much respect and understanding. Any issues or concerns I have, have been taken thoroughly into consideration. The facility is busy and has a lot of patients to little admin, so please make sure she gets some help! I couldn’t be more grateful for all the help I have received, I’ve came back a couple times outside my appointment times to get some added help, and was able to get seen. Arriving early in the morning when they open is a better time to get seen if you don’t have an appointment. All the staff are friendly and nice as well.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Kent, WA offer?

Concentra Urgent Care provides services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.

What are the business hours of Concentra Urgent Care in Kent, WA?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.