Consumer Direct Care Network Washington (CDWA) serves as the Consumer Directed Employer (CDE) for Washington’s Department of Social and Health Services (DSHS). As the CDE, we employ Individual Providers (IP) who provide in-home personal care and respite for older adults, children, and individuals with physical, intellectual, or developmental disabilities.
This place doesn't care about paitents,...paitents come first
,this agency had people on hold for over an hour..
As a client i have never gotten any call back,nothing!
Even had a person forwarded messages to a Mohammed..
Who is ? Case management..
Inwhich this Mohammed has done very little in the respect of a client call back..Folks
Go somewhere else..call the
WASHINGTON HEALTH Authorities...report this agency..they target only the state coverage that you are approved of....
I was on Hold for 1.2 hours hung up, had a social worker call,to no avail for a contact at this agency..folks call W.H.A.report this agency...
Ask for options...this CDWA
NEEDS TO GO....
HS
Heather Schmidt
Jan 1, 2026
1.0
Horrible company to work with. Lack of communication, lack of accountability, and lack of compassion to THOUSANDS of caregivers. Washington state needs to cancel their contract!
TJ
Tan Joanne
Dec 4, 2025
5.0
Samantha Mak has good service and attitude. She helps me a lot!
IP
India Pillow
Nov 26, 2025
5.0
Today I was helped by Suzanne Mark and she is God sent. Thank you so much for all your help Mrs. Mark please continue to be a blessing to others as God has blessed you and your family.
LL
Lana Leon
Nov 25, 2025
1.0
Why do you keep changing everything???😤
You've ruined the entire web portal! Enough
already! How much longer can this go on?😠
Frequently Asked Questions About Consumer Direct Care Network Washington (CDWA)
What services does Consumer Direct Care Network Washington (CDWA) provide?
CDWA serves as the Consumer Directed Employer for Washington's DSHS, employing Individual Providers to offer in-home personal care and respite for older adults, children, and individuals with disabilities.
Where is Consumer Direct Care Network Washington (CDWA) located?
CDWA is located at 906 SE Everett Mall Way, Suite 300, 3rd Floor, Everett, WA 98208, USA.
What are CDWA's business hours?
CDWA is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is CDWA open on major holidays?
No, CDWA is closed on major holidays including November 11, November 27, and December 25, 2025.
How can I contact Consumer Direct Care Network Washington (CDWA)?
You can reach CDWA by phone at +1 866-214-9899 or by email at InfoCDWA@ConsumerDirectCare.com.
Does CDWA offer services in languages other than English?
Yes, CDWA offers services in multiple languages including Arabic, Spanish, Russian, Korean, Tagalog, Vietnamese, and more.
What categories of care and support does CDWA specialize in?
CDWA specializes in home health care, personal care services, Medicaid services, and support for seniors, individuals with disabilities, and those needing respite care.
Are there educational institutions near CDWA?
Yes, nearby educational institutions include Altierus Career Colleges, Everest College - Everett, and City University of Seattle.
What nearby services can assist clients before or after visiting CDWA?
Clients may find services like Express Employment Professionals for job placement, local financial advisors such as Edward Jones or Block Advisors, and beauty salons like Salon Dolche and Rose Luxury Beauty Studio nearby.
Are there dining options near Consumer Direct Care Network Washington?
Yes, Applebee's Grill + Bar and BigFoot Java coffee shop are nearby, offering convenient dining options for clients and visitors.