Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.9
915 reviews
5 stars
537
4 stars
107
3 stars
57
2 stars
45
1 star
169
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Overall, staff were frequently described as friendly, professional, and efficient, even during busy times.
Wait Times
Many customers reported excessively long wait times, often exceeding expectations, even with appointments.
Facility Conditions
The facility was noted to be busy and sometimes unclean, with insufficient seating for patients.
Customer Service
While many praised the staff's politeness and helpfulness, there were instances of unprofessional behavior from some staff members.
Service Quality
Despite long waits, many customers appreciated the quality of care received once attended to, with some expressing satisfaction with the thoroughness of examinations.
- ATAlbert D Treiber1 day ago5.0Entire Staff was polite, Well disciplined while doing their jobs while be slammed with patients. From the Receptionist to the entire staff Truly Amazing group of Professionals
- VBVeronica BaconNov 17, 20255.0Honestly, you don’t find places like this one anymore. The lady in the front desk is so efficient and polite, she knowledges every person that walks in and that makes people feel welcomed and seen. Everyone there are very nice, collected and respectful. I was very impressed with the customer service and I truly appreciate their work. Sincere thanks to the whole team!
- JWJulie WinansNov 17, 20255.0The staff was friendly, helpful, and communicated what to expect for wait times.
- MBMegan BrameNov 7, 20255.0Lots of lovely people work here! Honestly, I know waiting can be hard for some people but I think they make it worth the wait and play wonderful music in the waiting room.
- ASAmy SeyssOct 27, 20255.0The office staff is really nice. They were honest about expected wait times. They waits were long but there were limited staff and a lot of customers. My nurse Stacy did an excellent job on my TB test, she was so gentle I did feel it, and her supervisor accommodated my schedule when she quickly checked my results at the counter when I arrived, I appreciated not having to wait on that. Thank you so much. The price for a TB test was the least expensive in town, and between all clinics as well as labs, I researched before I went!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays, Sundays, and on holidays such as Christmas Day and New Year's Day.
Where is Concentra Urgent Care located?
It is located at 3726 Broadway, Suite 101, Everett, WA 98201, United States.
How can I contact Concentra Urgent Care?
You can reach Concentra Urgent Care by phone at +1 425-259-0300 or by fax at +1 425-259-0301.
Does Concentra Urgent Care have an online presence?
Yes, you can visit their website at https://www.concentra.com/urgent-care-centers/washington/portland/everett-broadway-urgent-care/ and follow their social media on Facebook, Instagram (@concentrahealth), and Twitter (@concentrahealth).
What type of medical services are provided at Concentra Urgent Care?
They specialize in urgent care, occupational medicine, workers' compensation injury treatment, physical and occupational therapy, and drug testing services.
Is there a physical therapy service at or near Concentra Urgent Care?
Yes, Concentra Urgent Care offers physical therapy services, and Cascade Rehabilitation Associates is another nearby physical therapy provider.
What nearby medical facilities can I visit along with Concentra Urgent Care?
Nearby medical facilities include Yury Filitovich, PA-C - Western Washington Medical Group (Orthopedic Sports, Spine & Hand Center), Eye Doctors of Everett, US Health Works Medical Group, and Gateway Surgery Center.
Are there dining options near Concentra Urgent Care for before or after my appointment?
Yes, nearby dining options include IHOP for breakfast and brunch, Shake 'n Go for American-style burgers, Subway for sandwiches, and Pardon My Cheesesteak.
What local amenities are available near Concentra Urgent Care?
Nearby amenities include Mountain Pacific Bank for financial services, Shell gas station for fuel and convenience store, Despi Delite Bakery for baked goods, and Cedar Wood Elementary School in the vicinity.