Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The majority of customers praised the staff for being friendly, professional, and attentive, creating a welcoming environment.
Efficiency
Many reviews highlighted the quick service and efficient processes, with several customers noting short wait times for their appointments.
Cleanliness
Customers consistently mentioned the clean and well-maintained facility, contributing to a positive overall experience.
Customer Service Issues
Some reviews pointed out negative experiences with specific staff members, particularly at the front desk, indicating a need for improved customer service training.
Mixed Experiences
While many had positive interactions, there were notable complaints about long wait times and unprofessional behavior from certain staff, leading to a mixed overall perception.
IS
I Solomon
5 days ago
5.0
Bonnie and the team did a great job! Thankful that they were so friendly and accommodating in the early morning
SK
sheila kleptz
Nov 10, 2025
5.0
Very caring and professional people I highly recommend them
CS
Cassandra Scott
Nov 3, 2025
3.0
The facility was very clean and staff was nice. Wait times were long.
CC
Chelsea
Oct 20, 2025
5.0
Very friendly receptionist. The clinic was clean and had coffee available. I was in and out within 20 minutes.
AY
Alex Youssefi
Oct 20, 2025
5.0
I had the great pleasure of visiting this extremely professional medical facility in which the staff was extremely thorough and professional in numerous other ways. I was very satisfied because they were kind enough to answer my various questions, they followed the correct medical protocols according to my limited knowledge, and they really showed how dedicated they were to all their patients. Thank you for a world-class experience. This place is a true treasure! I would certainly recommend this place to others, and I wish to give this place a grade of an "A+" or a "100%".
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care?
The center is open Monday through Friday from 7:00 AM to 4:00 PM. It is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays like Thanksgiving Day (Nov 27, 2025), Christmas Day, and New Year's Day. It has reduced hours on Christmas Eve (open 7:00 AM to 3:00 PM).
Where is Concentra Urgent Care located?
It is located at 57 Fayette Drive, Unit 4, South Burlington, VT 05403, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages does the staff at Concentra Urgent Care speak?
The staff primarily speaks English.
How can employers set up an account with Concentra for workers' compensation injury treatment?
Employers can click the featured message link on Concentra's website to set up an account for workers' compensation injury consultation.
What fitness centers are nearby Concentra Urgent Care where patients might go for rehabilitation exercises?
Nearby fitness centers include Artemis Fitness and YogaSix South Burlington, where patients might continue physical therapy or fitness routines after treatment.
Are there nearby dining options to visit before or after your appointment at Concentra Urgent Care?
Yes, there are several nearby restaurants such as Smokey's Low n' Slow, Sugarsnap café, Zen Gardens Chinese restaurant, and McDonald's fast food.
What nearby services can assist if I need a rental car or banking while visiting Concentra Urgent Care?
Nearby you can find Enterprise Rent-A-Car for vehicle rentals and banks including Citizens, Northfield Savings Bank, and Mascoma Bank for financial services.