Concentra Urgent Care

4.2
532 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
46440 Benedict Dr, Sterling, VA
20164, United States

Hours

Reviews

4.2
532 reviews
5 stars
383
4 stars
41
3 stars
16
2 stars
21
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.

Wait Times

Many customers experienced long wait times, with some reporting waits of over 3 hours, leading to frustration.

Professionalism

While some staff members are noted for their professionalism and expertise, others displayed unprofessional behavior, impacting the overall experience.

Cleanliness

The cleanliness of the facility received mixed reviews, with some customers noting unsanitary conditions.

Efficiency

Several reviews highlighted quick service and efficient processes, particularly for drug tests and physicals.
  • NT
    Nikee Time
    Nov 11, 2025
    5.0
    Good experience
  • CT
    Chris Tecala
    Nov 10, 2025
    4.0
    After a long wait in waiting room due to many people there for their own screening, it went very quickly. The employees were very helpful and apologetic for the long wait. Once through the door, the screening process went smoothly and quickly.
  • JJ
    James Johnson
    Nov 3, 2025
    5.0
    Friendly staff stayed over to help me out. They were ready to close and ran my test so I wouldn’t have to come back.
  • PM
    Paul Minch
    Nov 3, 2025
    1.0
    For starters, they had my name spelled wrong, so pre-authorization paperwork could not be completed. Urine test machine had an error and urine sample was dumped causing test to be repeated at the end of physical. Blood draw: tech pulled the needle out during the test, so had to be stuck 2 more times. Tech told me that I was getting a 10 lead EKG (because there are 10 wires) The actual physical portion of the exam the PA listened to lung sounds and heart. That was the only time she put hands on me. No other screening(breast cancer, testicular cancer, throat glandular palpitation…) Had to go to another site for chest cray and had to wait 90 minutes for that.
  • JB
    Juan Bruch
    Oct 27, 2025
    5.0
    Super fast

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Sterling, VA offer?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care during weekdays?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.