Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Wait Times
Many customers experienced long wait times, with some reporting waits of over 3 hours, leading to frustration.
Professionalism
While some staff members are noted for their professionalism and expertise, others displayed unprofessional behavior, impacting the overall experience.
Cleanliness
The cleanliness of the facility received mixed reviews, with some customers noting unsanitary conditions.
Efficiency
Several reviews highlighted quick service and efficient processes, particularly for drug tests and physicals.
NT
Nikee Time
Nov 11, 2025
5.0
Good experience
CT
Chris Tecala
Nov 10, 2025
4.0
After a long wait in waiting room due to many people there for their own screening, it went very quickly. The employees were very helpful and apologetic for the long wait. Once through the door, the screening process went smoothly and quickly.
JJ
James Johnson
Nov 3, 2025
5.0
Friendly staff stayed over to help me out. They were ready to close and ran my test so I wouldn’t have to come back.
PM
Paul Minch
Nov 3, 2025
1.0
For starters, they had my name spelled wrong, so pre-authorization paperwork could not be completed.
Urine test machine had an error and urine sample was dumped causing test to be repeated at the end of physical.
Blood draw: tech pulled the needle out during the test, so had to be stuck 2 more times.
Tech told me that I was getting a 10 lead EKG (because there are 10 wires)
The actual physical portion of the exam the PA listened to lung sounds and heart. That was the only time she put hands on me. No other screening(breast cancer, testicular cancer, throat glandular palpitation…)
Had to go to another site for chest cray and had to wait 90 minutes for that.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Sterling, VA offer?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care during weekdays?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.
Is Concentra Urgent Care open on weekends?
No, the Sterling location is closed on Saturdays and Sundays.
Are there any holiday closures I should be aware of at Concentra Urgent Care?
Yes, Concentra is closed on major holidays like November 27 & 28, December 25, and January 1. It has reduced hours from 8:00 AM to 3:00 PM on December 24.
What forms of payment does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the Concentra Urgent Care facility wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance but does not have wheelchair accessible restrooms.
Where is Concentra Urgent Care located?
It is located at 46440 Benedict Dr, Suite 108, Sterling, VA 20164, USA.
How can I reach Concentra Urgent Care by phone or online?
You can call them at +1 703-444-5656 or visit their website at https://www.concentra.com/urgent-care-centers/virginia/sterling/sterling-urgent-care/.
What nearby medical centers are close to Concentra Urgent Care for additional health services?
Nearby medical centers include Corporate Health Center, LMG Primary Care, and Inova Cares Clinic for Families - Sterling, which offer complementary healthcare services.
Are there any nearby dining options to consider visiting before or after an appointment at Concentra?
Yes, SouvlakiBar Sterling and The Big Greek Cafe are nearby Greek restaurants where you can enjoy a meal before or after your visit.
How can nearby healthcare providers like Beltone Hearing Care Center complement the services at Concentra Urgent Care?
Beltone Hearing Care Center offers hearing aids and medical supplies, which can be useful for patients needing specialized hearing care alongside Concentra's occupational health services.