Concentra Urgent Care

3.8
822 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
45305 Catalina Court, Sterling, VA
20166, United States

Hours

Reviews

3.8
822 reviews
5 stars
499
4 stars
78
3 stars
30
2 stars
39
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, with some praising professionalism and friendliness, while others report rudeness and unprofessional behavior, particularly at the front desk.

Wait Times

Many customers expressed frustration with long wait times, often exceeding expectations, leading to dissatisfaction with the overall experience.

Quality of Care

While some reviews highlight excellent care from nurses and doctors, others report negative experiences with medical assessments and lack of thoroughness.

Facility Experience

The cleanliness and organization of the facility received mixed reviews, with some customers noting a pleasant atmosphere while others described it as crowded and poorly managed.
  • IB
    Isaiah ballin
    Dec 26, 2025
    1.0
    Front desk clerk is completely rude wouldn’t recommend coming here! I was questioned 3xs why I’m just now coming in for an injury that happened at 7:20am. When I told her I’m a store manager of a multi million dollar store I can’t just leave the building unmanaged. She just huffed and puffed .. when filling out my information another patient came in and she mutters under her breathe “great another one”… how rude !!
  • RB
    Richard Bailey
    Dec 22, 2025
    5.0
    Drug Screening
  • IC
    Irene Castillo
    Dec 15, 2025
    1.0
    Terrible service. I was the third to arrive and they only saw me after 2.5 hours, even though I told them I had severe abdominal pain. They told me it was appendicitis and kept me waiting.
  • DF
    David Felli
    Nov 24, 2025
    5.0
    The wait was short and the nurse who attended to me was pleasant and knowledgeable.
  • SW
    Sharon Walton
    Nov 17, 2025
    5.0
    Excellent professional everyone made me feel very comfortable and explained everything to my Excellent team work from the time came through door would highly recommend Concentra Urgent Care

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the regular operating hours for Concentra Urgent Care in Sterling, VA?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends.