Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
3.8
813 reviews
5 stars
491
4 stars
78
3 stars
30
2 stars
39
1 star
175
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and attentive, particularly highlighting individual staff members for their exceptional service.
Long Wait Times
Numerous reviews mentioned excessively long wait times, often exceeding expectations, which led to frustration among patients.
Customer Service Issues
Several customers reported poor experiences with front desk staff, citing rudeness and unprofessional behavior, which negatively impacted their visits.
Mixed Experiences by Location
Feedback indicated significant differences in service quality between different locations, with some being highly rated while others received harsh criticism.
Overall Care Quality
While many patients appreciated the quality of care provided by doctors and nurses, there were complaints about the efficiency and organization of the overall process.
- MTmatthew Thomas5 days ago5.0Eric the RN was great.
- DODouglas Osterman6 days ago2.0People standing around not taking patients. People come in for drug test readybto go have to wait 1 1/2 hours or more .
- SWSharon WaltonNov 17, 20255.0Excellent professional everyone made me feel very comfortable and explained everything to my Excellent team work from the time came through door would highly recommend Concentra Urgent Care
- RVricardo velisNov 12, 20251.0Atención al cliente super lenta llegue por un físico para la tarjeta DOT al rededor de la 1:30pm y eran las 3 pm y no avían ni pasado a hacer el primer análisis muy muy lentos
- SSStormNov 3, 20255.0Very responsive and professional.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular operating hours for Concentra Urgent Care in Sterling, VA?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays such as November 27, December 25, and January 1, but has reduced hours on December 24, opening from 8:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Where is Concentra Urgent Care located?
It is located at 45305 Catalina Court, Suite 103, Sterling, VA 20166, USA.
What languages are spoken at Concentra Urgent Care?
Services are provided primarily in English.
Are there lodging options near Concentra Urgent Care for out-of-town visitors?
Yes, nearby hotels include Homestead Studio Suites Washington, D.C. - Sterling, Extended Stay America Washington, D.C. - Sterling - Dulles, and Fairfield Inn & Suites by Marriott at Dulles Airport.
What dining options are available near Concentra Urgent Care?
Nearby dining options include Subway, Mela (a delicatessen and restaurant), Raunaq Mela/Market Fresh Food Court, and Cracker Barrel Old Country Store for American cuisine.
Are there transportation or car rental agencies near Concentra Urgent Care?
Yes, nearby you can find Hertz car rental agencies including Hertz Rent A Car and Hertz Car Rental - Sterling - Indian Creek Drive to assist with travel needs.
How can employers set up accounts or consultations with Concentra Urgent Care?
Employers can click the featured link on Concentra's site to set up accounts for worker's comp injury consultations and occupational health services.