Concentra Urgent Care

4.4
1037 reviews
Concentra Urgent Care
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Business Details

750 S. Main St, Norfolk, VA
23523, United States
(757) 494-1688
http://www.concentra.com
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About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
750 S. Main St, Norfolk, VA
23523, United States

Hours

Reviews

4.4
1,037 reviews
5 stars
832
4 stars
51
3 stars
31
2 stars
26
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Kynesha and Lex, received high praise for their friendliness, professionalism, and attentiveness during visits.

Wait Times

Many customers reported long wait times, often exceeding expectations, even when the facility was not busy.

Cleanliness

The facility was frequently noted as clean and well-maintained, contributing to a positive overall experience.

Organization

Several reviews highlighted issues with organization, including problems with check-in processes and lost test samples.

Overall Experience

While many customers had positive experiences, the inconsistency in service and wait times led to mixed reviews.
  • DE
    David English
    Nov 17, 2025
    5.0
    Went for my work physical , everyone was extremely nice. The staff made the experience very pleasant.
  • BW
    Brian Walters
    Nov 10, 2025
    5.0
    I did a TB blood test. I wish I could remember the name of the Employee who facilitated it. But I didnt hydrate as much as I should have, so the draw was tricky. She was very warm and sweet about it. She tried a few ways and got me right. She has tattoos on my forearms. Just great energy a stressful day a lot easier
  • EB
    E30 BMW
    Nov 3, 2025
    5.0
    Fast service, testing tech was friendly and communicated clearly. The facility was extremely clean, had holliday decorations up, and office was very well lit (no bulbs out).
  • CC
    Christian Cox
    Oct 27, 2025
    3.0
    Went here for a drug test for work amd it took an hour and a half. Saw at least 5 people come in after and leave before me. Im aware that those could have been scheduled appointments but I still feel it shouldnt have taken that long. Theres even a sign saying that drug tests may be done first, but that just wasn't the case for me. Wasn't even really that busy.
  • SD
    Special Delivery
    Oct 27, 2025
    4.0
    Overrall Great Friendly Staff here and Patient. Only reason for not giving an all star review was because after I signed in they forgot about me and didn’t send me the check in link. I believe that should be given as soon as you sign in. They weren’t very busy and there was plenty of staff. Other than that, every one was super friendly and helpful and seemed to enjoy being there from the front to the back. I would go again if I needed to.
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Frequently Asked Questions About Concentra Urgent Care

What types of medical services does Concentra Urgent Care in Norfolk, VA offer?

Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the regular operating hours for Concentra Urgent Care?

The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.