Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.9
1,585 reviews
5 stars
1,510
4 stars
41
3 stars10
2 stars6
1 star18
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff, particularly nurses like Sue and Jessica, received high praise for their professionalism, friendliness, and efficiency.
Wait Times
Many customers expressed frustration with long wait times, particularly for drug tests and physicals, although some noted that staff attitude helped mitigate the inconvenience.
Customer Experience
Overall, customers reported positive experiences, highlighting the caring and attentive nature of the staff, which contributed to a comfortable environment.
Facility Cleanliness
The facility was frequently described as clean and well-maintained, contributing to a positive impression among visitors.
- GGGabriel Guzman5 days ago5.0Amazing service and friendly staff 👏
- MMmichael mccormickDec 29, 20255.0I had multiple pre-employment exams scheduled with Concentra, as well as a drug test. Everything went smoothly and I was in and out in no time at all. The people were friendly and extremely professional. It was a positive experience
- CMChristin McGillDec 29, 20255.0Danielle is a great physical therapist. Helped the healing process significantly
- JZJoe ZimsenDec 22, 20254.0Everything was fine, professional and discreet. The check in, the process and testing and results delivery.
- RGRaymond GreenDec 8, 20251.0Awful. The PA blatantly ignore me and tried to convince me a person who has insomnia that I have sleep abnea. I called my regular doctor and they said that it was impossible. I will never come there again
Frequently Asked Questions About Concentra Urgent Care
What are the main services offered by Concentra Urgent Care in Norfolk, VA?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 5301 Robin Hood Rd, Ste 114, Norfolk, VA 23513, USA.
What are the normal business hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025). It has reduced hours on Christmas Eve (December 24, 2025), open from 8:00 AM to 3:00 PM.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Concentra Urgent Care?
Concentra Urgent Care primarily offers services in English.
How can an employer set up an account with Concentra Urgent Care?
Employers can click on the featured message link to set up an account and access occupational health services.
Are there any nearby educational institutions to Concentra Urgent Care in Norfolk?
Yes, nearby educational institutions include Mid-Atlantic Maritime Academy, Maritime Institute, and Virginia Safe Driving School which might be relevant for those seeking occupational training or safety courses.
Which nearby businesses can customers visit around Concentra Urgent Care?
Customers may visit nearby businesses like Citigroup Technology for financial services, Life Cycle Engineering for engineering and bicycle services, or Aptive Environmental for pest control and home improvement needs.
Are there any nearby medical or health-related facilities close to Concentra Urgent Care?
Nearby medical-related facilities include National Seating & Mobility for medical supplies and Life's Journey offering counseling and mental health services, which could complement your healthcare needs.