VHS Hospice

Reviews

• HS

  Heather Smith

  Mar 25, 2024
  5.0
  I recently learned a lot working with VHS Hospice. I sort of had some positive thought and expectation of what Hospice does; but I had no idea what a personal mission this would be. We pulled my mother into care with VHS Hospice last November and I left my home across country to see my mom and see what her routine was and how hospice would help. Admittedly, I was a basket case. My first day with my mom was super traumatic and I did not understand what I was seeing. My first night I call Pat, the nurse assigned to my mom. After telling her what I was witnessing she explained to me what was going on and put my mind at ease. For the time I was there, I was by my mom's side as much as I could be. The social worker, Hannah, was my rock. Upon her visit we sat down together and I just spewed out everything I had seen and experienced. She listed. When I was done, she asked me an incredibly simple but powerful question, "Heather, how are you?" Through the entire process, I had never thought about me and how "I" was. I stopped everything and thought hard before answering. It was a valuable lesson for me and I really felt like, Hannah did care. She cared about me and my mom. I cannot express how brilliant she is at her job and as a human being, she is pretty darn remarkable. Also, on the team was the aide, Lynn. Understand, my mother was not the kindest person in the end and could be very hostile and violent. Lynn remained calm and kind. When I asked to help, she let me work alongside her and help my mother in her most vulnerable moments. And, really, reflecting back on that really helped me to have a connection with my mom and empathize with all that she had become. And then there was Pastor Richard, he came by when I was visiting, and regardless of my religious beliefs and/or study, he brought so much calmness to me and my mother in just talking to us, quoting beautiful passages from the bible and sang some beautiful songs. I could see my moms breath and face relax. I learned from him that I didn't always need to talk my mom through this, but would snuggle her, hold her hand in silence and sometimes with a little tuned quietly sung or hummed. After I had to come back home, both Pastor Richard and Hannah kept on contact with me. They would text and call me and give me updates. Oh, man, that was so special. They are both such beautiful people. Hannah was the one who called me when my mom left us. I would not have wanted it any other way. She went above and beyond in helping me during and after. She is a miracle. VHS Hospice is blessed to have her working for them. Thank you all! You brought light into my mom and my life when we were surrounded by darkness.
• DW

  Dawn W

  Feb 28, 2023
  5.0
  There are not enough words to express the gratitude we have for the wonderful nurses that helped our family during the most difficult time. My mother in law was in hospice with VHS and they did everything in there power to provide support and care for not only my mother in law but for our entire family. Martha and Deb, looked after her needs as well as the care they took with my family. They were truly a blessing.
• CB

  Catharine Browne

  Feb 28, 2023
  5.0
  VHS Hospice gave my mother excellent care at the last stage of her life, which also brought comfort and reassurance to us her family. I live overseas, and my initial communication with VHS Hospice was by e-mail and phone. Individual members of the VHS Hospice team reached out to introduce themselves and then kept me informed of my mother’s condition as it worsened. Friends and relatives who visited Mom commented on the high quality of the care she was receiving through VHS Hospice. When I arrived at my mother's home immediately after her death, I was met with a VHS Hospice representative, who showed sensitivity and compassion in dealing with my bereavement. A few days after Mom’s death, I was contacted by the team social worker, who arranged a meeting with my sister and me to offer her condolences and to let us know that bereavement counselling was available to us for 12 months after our mother’s death. The chaplain on Mom’s team similarly reached out to us. I had not been previously aware of VHS Hospice but I am so glad that the service exists and that it has such excellent people on its staff.
• SB

  Shirley Beacham

  Jan 1, 2023
  5.0
  I cant say enough about the positive experience with VHS. Having a loved one placed on Hospice is hard but it's been a blessing to know my mother is being cared for by Martha and Derrick. They truly care about the well being of the patient. it's not just "a job" -it's someone's loved one. Thanks VHS for hiring people who care about the people they serve.
• AS

  A. Strassberger

  Nov 6, 2022
  5.0
  I can't say enough about how wonderful Debbie, Martha, and Hannah were in being there for my mother and myself during her hospice care. Each of them went above and beyond to make sure we had everything we needed as well as emotional support. It was clear that they really care about what they do...it's not just a job. I thank each of them and was actually sad to part company. You are very fortunate to have them in your organization. Again, heartfelt thanks to each each of them

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