Traditions Health Hospice

Reviews

• MG

  Matt Glaize

  Jul 22, 2025
  5.0
  Traditions Health Hospice took the ABSOLUTE BEST care of my Dad during his final year of life. Their whole team was simply outstanding. They showed love and care for my Dad, and always made him as comfortable as possible. They were also in constant contact with me to give me updates on him, and to let us know the next steps they would be taking for his care plan. I would recommend their services to anyone who has family members going through this difficult phase of life.
• TC

  Terri Carter

  Jul 12, 2025
  5.0
  I am so thankful for Traditions Hospice, they were not only there for me when my beloved husband passed away 1 year ago, they are now helping me with my 90 year old mom. Every single person that has assisted us has been wonderful. I especially want to thank Chaplain David, Terri Rn, SiobhanRN,Tamara NA, Dana NA, Angelique RN, if I missed anyone, I’m sorry, everyone is great!
• KS

  Kathy Slade

  Jul 11, 2025
  2.0
  I was very disappointed with this hospice programs management. I was treated so unprofessionally. I was given very little voice in my moms care, and was often ignored. Compassion and emotional support is a critical piece of the hospice dynamic to all family members. There were 4 equal medical POAs however I was initially not included in the final decision about admitting mom in this program. I only found out about her acceptance after contacting the director. A year ago an office admin./nurse was not honest with me about moms lab results in her previous facility. I was told she was tested for a UTI, when in fact her previous facility staff said she had not been tested at all. When I called to ask questions in reference to my mother's care no one responded back, unless I had an advocate cc'd on the email. I had asked to speak to the nurse practitioner with hospice in person to discuss my concerns for mom regarding her meds and getting her ears cleaned out of wax. On a February 26th phone conference I was informed that I could meet with the nurse practitioner, but in 6 months was never contacted. Only a brief family phone consult occured, but none of my questions were followed through with. The siblings had different opinions on how to treat mom, and staff rarely intervened to diffuse the conflicts at some of the phone meetings. No staff informed me of the date of the last phone conference, after many attempts with the office secretary, who replied "she didn't know." Luckily, by chance I called in by random, and was able to sit in on this phone conference. on Wed., June 11th. I asked to be notified about the next meeting, but was told by the administrator that they don't do that anymore. A family member chimed in and disputed that claim. Stating that he and the other siblings were informed weeks before, and even the day before. I felt disappointed, that they wouldn't allow the daughter who visits multiple times weekly, to not be involved in a meeting about her moms care. After moms ISP meeting a staff social worker seemed perturbed with me when I said" isn't it good that mom is doing so well." She then rolled her eyes at me and walked away. I had informed staff at a meeting that I did social work. The social worker expressed to me on a phone call, "you have to have a degree in social work and complete clinicals to be classified as a social worker. "I was a case worker for social services, and a home visitor for 12 years for prevention of child abuse. I apologized for the error in my title. How did this have anything to do with moms care. I also have been asking for mom to be revaluated for haldol to a less aggressive safer drug for a 98 yr old in a wheelchair with dementia, since mom has developed tardive dyskinesia , where her refluxes have been altered. Mom was just recently taken to the ER with low oxygen. The ER dr. was concerned that at moms age and weight haldol was causing over sedation. The traditions hospice did eventually eliminate the second dose which helped. No one from Traditions informed me that they discharged her from their program. I was told about her discharge from her memory care director. I wasn't sure what the protocol or trajectory was to keep her in the hospice program for 3 years on and off? I visit her multiple times weekly, and hired a CNA to come in 3 times a week to offer cognitive, social and emotional support, which I am now personally paying for. The only bright side of traditions was Laura moms nurse, she made all efforts to keep moms basil cell cancer on her forehead clean and covered, and seemed to do an excellent job treating mom. Her aid did a excellent job caring for her basic needs. My concern was with management and their social worker. And the fact that my HIPPA rights were violated. I left a message for their quality control employee, but she never responded back.
• NA

  Nicole Aquiningoc

  Jun 13, 2025
  5.0
  Traditions is a great breath of fresh air in very difficult times . The whole team goes above and beyond on caring for their patients. I would recommend Traditions to anyone that is looking for this particular service
• SS

  SHARON

  Jun 10, 2025
  5.0
  Finding Traditions Health Hospice was a God Moment for me. I was praying about who to call when I received a phone call from someone who was promoting an assisted living facility, which I no longer needed, but I asked her who she recommended for hospice care. She suggested Traditions and gave me Amy Fitchett's number. As soon as I heard her heartfelt recommendation and spoke with Amy, I knew that God had answered my prayer. Traditions sent a team of compassionate people, such as Chaplain David, Amy Fitchett, Nurse Terri, Social Worker Bonita and others to meet me and the staff where my mother lives at Living Well Assisted Living in Virginia Beach. Everyone there was very impressed with all who came to work with my mother, who has dementia. The Living Well Nurse especially liked Dana, the caregiver sent to groom and care for my mother. She could not say enough good things about Dana. She noted that it was obvious that Dana was experienced and knew how to handle almost any situation. My mother doesn't like to get in the shower, but Dana's positive and caring approach makes a positive difference.

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