Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers consistently praised the staff for being friendly, courteous, and professional throughout their visits.
Long Wait Times
Many reviews highlighted excessively long wait times, with some customers expressing frustration over delays in being seen for their appointments.
Efficient Service
Despite the long wait times, several customers noted that once they were attended to, the service was quick and efficient.
Customer Experience
Overall, customers reported a positive experience with the staff's attentiveness and care, although some had issues with specific procedures.
Facility Conditions
The cleanliness and organization of the facility received positive remarks, contributing to a comfortable atmosphere for patients.
ZR
Zaniya Royster
Nov 17, 2025
5.0
The front desk ladies are the most helpful , extremely kind , and good at their jobs !!!! Amazing and quick service as well
TD
Trevell Davis
Nov 3, 2025
5.0
The worker's had me in and out in a timely manner and they were very professional.
MB
Manuel Bustillos
Oct 28, 2025
5.0
I was very impressed with the caring and friendly nurse that I had, who also showed true concern, when mistreated my, health physical and physical fitness test. Kyara, S. showed, curtesy, professionalism and patience when mistreated my test. I hope her leadership recognize her.
Thank you again Kyare.
VC
Vernon Lurue Corporation (V L C)
Oct 20, 2025
5.0
Excellent staff, very courteous and professional. The young lady who checked
me in was very kind. Other staff members were talking amongst themselves very quietly. Great experience Thanks!
BH
Brian Horn
Oct 20, 2025
5.0
Everyone there was fantastic. They had me in and out real quick. Very friendly and professional. Definitely will be going back there.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 803 Diligence Dr, Newport News, VA, 23606, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on most holidays including November 27, 2025, November 28, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it is open from 8:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Concentra Urgent Care?
English is spoken at Concentra Urgent Care.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the consultation page on Concentra's website provided in their featured message.
What nearby educational institutions are close to Concentra Urgent Care?
Nearby educational institutions include Peninsula School at The Faison Center, Peninsula Hanaro Korean School, Everest College - Newport News, and Point Option High School & Virtual Learning Academy. Customers can visit these schools for educational needs before or after medical appointments.
Are there nearby financial services near Concentra Urgent Care?
Yes, nearby financial services include Beth Moore and Associates, Fulton Bank, and EA Tax Experts, which can assist customers with financial planning or tax services.
What nearby beauty and wellness options are available near Concentra Urgent Care?
Nearby beauty and wellness places include Beyond Beauty Studio, Tailored Touch Massage Therapy, Browz and Esthetics Spa, Flare Hair Day Spa, and VA Postop & Beauty, offering customers options for spa, massage, and beauty treatments.