Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.3
557 reviews
5 stars
409
4 stars
41
3 stars
20
2 stars
16
1 star
71
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and caring throughout their visits.
Long Wait Times
Many reviews highlighted excessive wait times, with some customers experiencing delays of several hours before being seen.
Mixed Experiences
While some customers had great experiences with quick service, others reported significant frustrations with the efficiency of the process.
Service Quality
Overall, the quality of service was noted positively, with many customers expressing satisfaction with the care they received despite the wait times.
- ASAndrea Smith6 days ago5.0Everyone was very pleasant and professional. I knew I had come to the right place. The prescription and advice they gave has helped me get well.
- JSJill ShumateDec 29, 20255.0Was easy to walk in and get checked in. Staff very professional and quick. Doctor was thorough and compassionate. Great experience overall. Thank you for a great experience!!
- JCjudy collinsDec 29, 20255.0Staff very friendly , I was in for a work physical and did not have to wait too long . Highly recommend
- MDMary DevicenteDec 22, 20251.0t's not recommended for a physical exam; you have to wait 4 hours, and then you have to wait more than 1:30 in the waiting room before the doctor can see you. I didn't have a good experience at this place.
- CPColleen PopperDec 8, 20254.0The staff members were all extremely pleasant, from the receptionist to the drug screener. For the physical portion, I had Amanda as my doctor and she is wonderful and personable, making me feel at ease for my first visit to a doctor's in an admittedly long time. The only downside was that I was waiting in the examination room for my physical for close to a half hour with no updates from anyone until Amanda came in to perform the physical, so that had gotten me anxious for a few minutes. But other than that, it was a productive workplace with welcoming personalities.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 803 Diligence Dr, Newport News, VA, 23606, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on most holidays including November 27, 2025, November 28, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it is open from 8:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Concentra Urgent Care?
English is spoken at Concentra Urgent Care.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the consultation page on Concentra's website provided in their featured message.
What nearby educational institutions are close to Concentra Urgent Care?
Nearby educational institutions include Peninsula School at The Faison Center, Peninsula Hanaro Korean School, Everest College - Newport News, and Point Option High School & Virtual Learning Academy. Customers can visit these schools for educational needs before or after medical appointments.
Are there nearby financial services near Concentra Urgent Care?
Yes, nearby financial services include Beth Moore and Associates, Fulton Bank, and EA Tax Experts, which can assist customers with financial planning or tax services.
What nearby beauty and wellness options are available near Concentra Urgent Care?
Nearby beauty and wellness places include Beyond Beauty Studio, Tailored Touch Massage Therapy, Browz and Esthetics Spa, Flare Hair Day Spa, and VA Postop & Beauty, offering customers options for spa, massage, and beauty treatments.