Concentra Urgent Care

4.3
540 reviews
Concentra Urgent Care

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
803 Diligence Dr, Newport News, VA
23606, United States

Hours

Reviews

4.3
540 reviews
5 stars
399
4 stars
39
3 stars
20
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, courteous, and professional throughout their visits.

Long Wait Times

Many reviews highlighted excessively long wait times, with some customers expressing frustration over delays in being seen for their appointments.

Efficient Service

Despite the long wait times, several customers noted that once they were attended to, the service was quick and efficient.

Customer Experience

Overall, customers reported a positive experience with the staff's attentiveness and care, although some had issues with specific procedures.

Facility Conditions

The cleanliness and organization of the facility received positive remarks, contributing to a comfortable atmosphere for patients.
  • ZR
    Zaniya Royster
    Nov 17, 2025
    5.0
    The front desk ladies are the most helpful , extremely kind , and good at their jobs !!!! Amazing and quick service as well
  • TD
    Trevell Davis
    Nov 3, 2025
    5.0
    The worker's had me in and out in a timely manner and they were very professional.
  • MB
    Manuel Bustillos
    Oct 28, 2025
    5.0
    I was very impressed with the caring and friendly nurse that I had, who also showed true concern, when mistreated my, health physical and physical fitness test. Kyara, S. showed, curtesy, professionalism and patience when mistreated my test. I hope her leadership recognize her. Thank you again Kyare.
  • VC
    Vernon Lurue Corporation (V L C)
    Oct 20, 2025
    5.0
    Excellent staff, very courteous and professional. The young lady who checked me in was very kind. Other staff members were talking amongst themselves very quietly. Great experience Thanks!
  • BH
    Brian Horn
    Oct 20, 2025
    5.0
    Everyone there was fantastic. They had me in and out real quick. Very friendly and professional. Definitely will be going back there.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 803 Diligence Dr, Newport News, VA, 23606, USA.