Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.5
365 reviews
5 stars
300
4 stars
17
3 stars
13
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the professionalism and friendliness of the staff, particularly highlighting individuals like Kellie and Charity for their positive attitudes and helpfulness.
Front Desk Issues
Several reviews mentioned negative experiences with front desk staff, describing them as rude or unwelcoming, which detracted from the overall experience.
Efficiency
Customers appreciated the quick service and minimal wait times, although some noted long waits for specific tests.
Cleanliness and Organization
The facility was frequently described as clean and well-organized, contributing to a positive experience for many visitors.
Mixed Experiences
While many had great experiences, a few customers reported significant issues, particularly with the handling of tests and communication from staff.
- KHKen Harris1 day ago5.0The staff that I met at Concentra were extremely friendly and efficient. They also offered me very helpful medical advice, were very supportive and genuine in their concern for my wellbeing during my visit. Thank you.
- DJDeLisa Jones1 day ago2.0The wait was too long for a drug screen and the intake process was lazy and impersonal
- MMM Mart1 day ago5.0The parking lot and waiting room was nice and clean. The receptionist was very efficient and timely. The nurse was kind uniforms were cleaned equipment was clean it was an overall wonderful experience.
- CFCurt FitzpatrickNov 10, 20255.0The nurses are friendly and making it work for you I appreciate the doctors there they don’t sugarcoat anything they tell you straight up love it !!!
- SASamantha AlexanderOct 30, 20253.0They need to make appointments for urinary tests! Sitting here for over 2 hours, dying and waiting on 1 person to do all tests is ridiculous. The main reception personnel were very pleasant.
Frequently Asked Questions About Concentra Urgent Care
What occupational health services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 7:30 AM to 6:30 PM, Saturdays from 9:00 AM to 2:30 PM, and closed on Sundays.
Is Concentra Urgent Care open on major holidays?
Concentra is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025). It is open on Christmas Eve (December 24, 2025) from 8:00 AM to 3:00 PM.
What forms of payment are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link on their website to set up an account for occupational health services.
What is the address and contact information for Concentra Urgent Care in Hampton, VA?
The address is 593 Aberdeen Road, Hampton, VA 23661. The main phone number is +1 757-825-1100 and fax is +1 757-838-2034.
Which nearby medical centers are close to Concentra Urgent Care?
Nearby medical centers include I&O Medical Center, I & O Medical Centers, and I and O Medical Center, all offering related occupational and medical services.
Are there convenient places near Concentra Urgent Care for quick meals or snacks?
Yes, nearby options include McDonald's for fast food and 7-Eleven convenience store and gas station for snacks and quick needs.
What nearby services could be useful for customers visiting Concentra Urgent Care?
Customers might find nearby services such as American Medical Response for emergency medical transport and Langley Federal Credit Union for financial services helpful during their visit.
Which languages are supported at Concentra Urgent Care?
Concentra Urgent Care offers services in English.