Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.5
382 reviews
5 stars
310
4 stars
18
3 stars
15
2 stars
11
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and efficient, particularly highlighting individuals like Kellie and the nursing team.
Front Desk Issues
Several reviews mentioned negative experiences with front desk staff, describing them as rude or unprofessional, which impacted the overall customer experience.
Cleanliness and Efficiency
Customers consistently noted that the facility was clean and that the service was generally quick, with many being in and out in a timely manner.
Mixed Medical Experiences
While many praised the medical staff for their care and professionalism, some reviews indicated dissatisfaction with specific doctors' bedside manners and the handling of medical procedures.
- RBRenee Baggott5 days ago3.0The sign/internet says they open at 0730 however, the staff arrives at 0730 and doesn’t see patients until 0800 according to the receptionist. The reason I chose this location is because they open at 0730 not for them to get there at 0730 to setup. I also observe the receptionist smoking outside before going in at 0730. Otherwise the staff was friendly and professional.
- NWNeal Williams6 days ago4.0Staff was great the wait was just extremely long even though I made a 9:30 appointment still didn't get seen until 10:40 Even though the receptionist was great doctors was great nurses was great
- HSHomeboii SidkonJan 3, 20261.0Extremely frustrating experience. The website showed you were open, but after driving here I found a sign saying your hours had changed. Updating your website should be the bare minimum!
- JJJace JockellDec 29, 20255.0I had a very comfortable experience here. Also being able to do my preliminary paperwork from my phone really sped up the process and felt very modern. The staff were patient and nice.
- DEDavid EtwarooDec 15, 20255.0The parking lot looks like it has been maintained. The building was also clean on the outside and inside. The receptionist was very professional and courteous as she did not have me in the waiting area more than ten minutes. My vitals were taken, the doctor attended to me, Xrays were taken, and the doctor followed up. All of this took less than 40 minutes. Two thumbs up to all of the staff. Everyone gets the highest marks for a job well done.
Frequently Asked Questions About Concentra Urgent Care
What occupational health services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 7:30 AM to 6:30 PM, Saturdays from 9:00 AM to 2:30 PM, and closed on Sundays.
Is Concentra Urgent Care open on major holidays?
Concentra is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025). It is open on Christmas Eve (December 24, 2025) from 8:00 AM to 3:00 PM.
What forms of payment are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link on their website to set up an account for occupational health services.
What is the address and contact information for Concentra Urgent Care in Hampton, VA?
The address is 593 Aberdeen Road, Hampton, VA 23661. The main phone number is +1 757-825-1100 and fax is +1 757-838-2034.
Which nearby medical centers are close to Concentra Urgent Care?
Nearby medical centers include I&O Medical Center, I & O Medical Centers, and I and O Medical Center, all offering related occupational and medical services.
Are there convenient places near Concentra Urgent Care for quick meals or snacks?
Yes, nearby options include McDonald's for fast food and 7-Eleven convenience store and gas station for snacks and quick needs.
What nearby services could be useful for customers visiting Concentra Urgent Care?
Customers might find nearby services such as American Medical Response for emergency medical transport and Langley Federal Credit Union for financial services helpful during their visit.
Which languages are supported at Concentra Urgent Care?
Concentra Urgent Care offers services in English.