Monte Nido Clementine Fairfax

Reviews

• AH

  Anna Huber

  Dec 26, 2025
  1.0
  My experience at Clementine was not just ineffective, it was deeply traumatizing, invalidating, and harmful. I entered this facility seeking treatment and recovery for a severe eating disorder and trauma history. What I experienced instead was isolation, bullying, deception, and systemic failure from the very people entrusted with my care. Rather than learning that I wasn’t alone, I was made to feel profoundly different and abandoned. The staff routinely isolated me and allowed, if not enabled, cruel behavior from peers. I was the oldest patient during my stay (I turned 17 while admitted), yet despite being surrounded by younger residents, I was still relentlessly targeted and ostracized. The staff made no meaningful effort to intervene or protect me. One of the most damaging moments came directly from leadership. The director told me, “You’re just not everyone’s cup of tea- try to be less.” This was said to a teenager already struggling with a shattered sense of identity. Instead of support, I was told to shrink myself further. That comment alone speaks volumes about the culture of this facility. Communication with my parents was deliberately obstructed. Their attempts to reach me were routinely blocked, and staff provided them with fabricated updates claiming I was “doing great,” when I was, in reality, deteriorating. I was stripped of all outside contact- no phone access, no meaningful connection to the world- despite having a severe trauma disorder and no healthy coping mechanisms at the time. Starvation was my only learned way to cope, and Clementine did nothing to replace it with safer alternatives. My stay ultimately ended with staff calling the police on me after discovering a suicide note, one that was dated and written the day after I arrived, over a month earlier. Instead of recognizing this as a failure to reassess my safety and mental state over time, they escalated the situation in a way that further traumatized me. I did recover—but despite Clementine, not because of it. This facility worsened my trauma, eroded my trust in treatment, and intensified my eating disorder for years afterward. Clementine did not help me heal; it taught me that even in spaces labeled “treatment,” I was not safe. I strongly caution anyone considering this facility, especially parents entrusting their children to it. My experience was not care- it was neglect, emotional harm, and institutional gaslighting. No one seeking recovery should ever be treated the way I was at Clementine
• LH

  Liv Huston

  Aug 29, 2025
  2.0
  10/10 do NOT recommend!!! met my bestfriend, that’s about the only good part. except for 2 specific rcs, 1 nurse and 1 therapist. food was trash. barley went outside. restricted from doing lots of things, felt like a prison almost. if you want a bad experience definitely go here🤍
• TR

  Tate Ristau

  Aug 29, 2025
  3.0
  met my bestfriend, staff was shit only a few good RC’s. poorly put together. I give it 3 stars only because of liv.
• RR

  Reese

  Jul 23, 2025
  1.0
  I previously wrote a review, but after reflecting on my time there years later, I wanted to rewrite. I was there May-July of 2022. While the house is nice that is all that is good about the program. I am aware that majority of the staff has changed, and I still feel the need to write this. Im not sure what problem the staff had with me, but I was treated very poorly. There’s several occurrences I could bring up, but the one that still sticks out to this day is when the Program Manager pulled me into a room with one of the counselors and proceeded to yell at me. It wasn’t just a stern talking to, she literally screamed at me. I’m pretty confident the rest of the clinical staff knew this was going to happen. When I walked out of the room therapists proceeded to watch me go to a corner by myself and did not say a word or approach me. They actually brought everyone outside so no one could hear or witness it. It never came up in any conversation and staff acted like this was ok and normal. I’m also interested to know if the psychiatrist still works there. He’s probably the most passive aggressive person I’ve ever met in a treatment center. Everyone came out of their appointments crying or angry. The whole aura changed after he would come and meet with everyone. It was never taken seriously by any staff. I participated in a lot of treatment after I left here, and went back to a different residential 6 weeks after leaving. I can confidently say this is the worst experience I had in all of my treatment.
• KK

  kate

  Jan 12, 2025
  2.0
  I wrote a review before and I’m revising it to be shorter. I was admitted December 12, 2023 and discharged February 27, 2024. My experience at Clementine was abusive, and I am not exaggerating when I use that word. Myself and other clients faced lying, bio-hazards, power imbalance between clientele and staff, miscommunication and lack of care all at the hands of Clementine, Fairfax. I made a client laugh who had bladder issues which caused her to urinate on the floor. The recovery-coach working that day had me clean up the urine without gloves or PPE. Another client was denied her reserved phone call time because she missed it, she only missed it because she had vomited and spent time cleaning it up because she was denied a vomit bag when she was feeling nauseous and asked for one. The recovery-coaches lacked empathy, myself and other clients were told to calm down when we were rightfully upset. Overall, Clementine made me feel like a burden. I still remember how they treated me at my worst and while it is your decision to admit your loved one, I hope you don’t. There was a recovery-coach that I trusted and respected: Abbie. She was capable as a recovery-coach yet had empathy and treated me as a person instead of a burden or an injured animal. In terms of my recovery, Clementine only reinforced behaviors. Clementine takes a weight-restorative approach and the attempts made to address the thoughts itself I didnt find helpful.

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