Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Concentra Urgent Care
838-A Old George Washington Hwy., Chesapeake, VA
23323, United States
Hours
Reviews
4.3
200 reviews
5 stars
146
4 stars
18
3 stars
6
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received high praise for being friendly, professional, and accommodating, with many customers highlighting individual staff members for their exceptional service.
Wait Times
Customers frequently reported long wait times, with some experiencing delays of several hours, which negatively impacted their overall experience.
Facility Cleanliness
The facility was generally noted to be clean and well-maintained, contributing positively to customer satisfaction.
Customer Service Issues
Some reviews mentioned rude or unhelpful front desk staff, which detracted from the overall experience for certain customers.
Efficiency
While many customers appreciated the quick service, others noted inconsistencies in efficiency, particularly during busy times.
- JLJustin LemasterOct 27, 20255.0Amazing Staff
- VWVance WalkeOct 13, 20255.0My nurse was polite, friendly and very compassionate. Very professional!!
- BGBarook GreeneOct 13, 20251.0The Doctor was very unprofessional with her comments towards me during appointment my DOT physical. Always gotten a 2yr physical card but she only gave me only one year I thought for no reason. Get a physical every year went my primary doctor and he never talk about any issues that she withheld me from ... and I trust my doctor more than a stranger doctor.
- MMMark MclawhornOct 6, 20255.0Everyone in the office was very nice. Dot physical s can be stressful at times. They made things at ease..Stephen Biggs PA was very nice.
- TCTy ClarkSep 29, 20251.0The PA that give me a DOT was completely bias of my weight and gave me a limited 90 Certificate based on my BMI only! I have passed all my physicals for the pass two years I have no health issues such as HTN, Diabetes I only have a weight that have been up and down all my life and the PA comes in and the first thing he asked is I have Sleep Apnea and I don’t never had and I just had a physical with my physician and a DOT physical with another Dr two months prior and I was only getting a new DOT because it was required by my new employer. I asked the PA why the limited certification and text when I only have a high BMI he said it was ONLY BECAUSE OF MY BMI. This is really bias and unacceptable and I will be filing a complaint
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care in Chesapeake offer?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care on weekdays?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.
Is Concentra Urgent Care open on weekends or holidays?
Concentra Urgent Care is closed on Saturdays and Sundays. It is closed on major holidays such as Thanksgiving, Christmas Day, and New Year's Day, but is open with reduced hours on Christmas Eve from 8:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
Concentra accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Where is Concentra Urgent Care located in Chesapeake, VA?
The clinic is located at 838-A Old George Washington Hwy., Chesapeake, VA 23323, United States.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care in Chesapeake.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the link provided in the featured message on Concentra's website.
What nearby wellness or medical facilities can patients visit before or after their appointment at Concentra Urgent Care?
Nearby facilities include CPS Heartbeats Wellness Center, ChiroCare Chiropractic, and I & O Medical Center, which offer complementary health and wellness services.
Are there nearby dining options close to Concentra Urgent Care for patients or visitors?
Yes, nearby dining options include Zino's Italian American Restaurant, Stinger's Tavern, and The BBQ Shack where visitors can enjoy a meal before or after their visit.
What nearby public services and transportation options are available to help visitors reach Concentra Urgent Care?
Nearby public services include the Deep Creek Station Chesapeake Post Office and multiple postal services like USPS. These locations can assist visitors with mailing needs adjacent to their healthcare visit.