Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Concentra Urgent Care
838-A Old George Washington Hwy., Chesapeake, VA
23323, United States
Hours
Reviews
4.3
223 reviews
5 stars
166
4 stars
19
3 stars
6
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and accommodating, although some reported instances of rudeness from front desk personnel.
Wait Times
Several reviews mentioned long wait times, with some customers expressing frustration over delays, while others noted that the service was efficient despite being busy.
Cleanliness and Environment
Customers generally found the facility to be clean and well-maintained, contributing to a positive experience.
Customer Service
While many reviews highlighted excellent customer service, there were notable complaints about specific staff members being unprofessional or rude.
- RSRich sanders6 days ago5.0The staff was great and efficient moved in In a timely fashion, as expected, no complaints at all, all staff members that I encountered were excellent
- MMMani MonzDec 29, 20255.0Great establishment! Love the receptionists they were nice and walked you through what needed to be done ! Would definitely come back to them !!!
- PBPatrick BroglinDec 22, 20255.0Concentra is an great place to go for your health care, Staff is very friendly and trustworthy, talking from my experience. Try them out, it's all about your health, give them a chance to provide your needs.
- GJGenesis De JesusDec 22, 20255.0I went here for a drug screening and a medical evaluation for a job and I have to say that even they were busy, the staff remained professional and did a great job. Customer service on point and the waiting time was reasonable.
- GJGenesis De JesusDec 22, 20255.0I went there for a drug screening and a general medical examination for a job. It was crowded but the ladies from the staff remained professional and cordial. Great customer service, great service and not a long wait. I definitely recommend them.
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care in Chesapeake offer?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care on weekdays?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.
Is Concentra Urgent Care open on weekends or holidays?
Concentra Urgent Care is closed on Saturdays and Sundays. It is closed on major holidays such as Thanksgiving, Christmas Day, and New Year's Day, but is open with reduced hours on Christmas Eve from 8:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
Concentra accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Where is Concentra Urgent Care located in Chesapeake, VA?
The clinic is located at 838-A Old George Washington Hwy., Chesapeake, VA 23323, United States.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care in Chesapeake.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the link provided in the featured message on Concentra's website.
What nearby wellness or medical facilities can patients visit before or after their appointment at Concentra Urgent Care?
Nearby facilities include CPS Heartbeats Wellness Center, ChiroCare Chiropractic, and I & O Medical Center, which offer complementary health and wellness services.
Are there nearby dining options close to Concentra Urgent Care for patients or visitors?
Yes, nearby dining options include Zino's Italian American Restaurant, Stinger's Tavern, and The BBQ Shack where visitors can enjoy a meal before or after their visit.
What nearby public services and transportation options are available to help visitors reach Concentra Urgent Care?
Nearby public services include the Deep Creek Station Chesapeake Post Office and multiple postal services like USPS. These locations can assist visitors with mailing needs adjacent to their healthcare visit.