Progressive Eye Care

4.8
926 reviews

About

Eye Care CenterOptometryOphthalmology
Looking for an optometrist or ophthalmologist in South Jordan, UT? We provide comprehensive eye care services from our conveniently located office in South Jordan, UT, to patients across the Salt Lake Valley including Sandy, Draper, and beyond. Our compassionate team of eye doctors includes optometrists Jeffrey Broadhead, Michael Hope, and Michael T. Chism, as well as ophthalmologist Francis J. Wapner. Our multi-specialty team can address virtually any vision problem and meet the needs of families throughout Salt Lake County. Our team of genuinely kind people, a dash of good old-fashioned neighborliness, and state-of-the-art technologies allow us to give you great care in a fun and friendly environment.

Location

Progressive Eye Care
10654 S River Heights Dr #110, South Jordan, UT
84095, United States

Hours

Reviews

4.8
926 reviews
5 stars
848
4 stars
29
3 stars
11
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, knowledgeable, and attentive.

Doctor Expertise

Dr. Hope and Dr. Broadhead received high marks for their thoroughness, knowledge, and ability to explain procedures clearly.

Customer Service

Many reviews highlighted excellent customer service, with staff going above and beyond to assist patients.

Facility Quality

The office is noted for its modern facilities and advanced technology, contributing to a positive experience.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and unexpected charges, suggesting a need for clearer communication regarding costs.
  • JT
    Jodi Thomas
    1 day ago
    5.0
    From the moment that I called to get the appointment from the gentleman who was so kind to the point where I had the appointment was greeted friendly and the doctor and the nurse were very efficient and then the young gal that helped me with the glasses was extremely helpful All in all this was wonderful experience they're a great team I'm glad I'm out there on my side
  • GG
    Greg
    Nov 13, 2025
    5.0
    As a new customer, Dr. Hope and the staff were amazing. He cared enough to spend the time to understand my concerns. He gave me several choices and made sure I clearly understood my options. My trial contacts are comfortable and I already have super clear vision! Excellent care! 👍
  • BB
    Bryan Butler
    Nov 8, 2025
    5.0
    The right doctor makes all the difference! I highly recommend visiting Dr. Ana Schroeder — she is thorough, knowledgeable, and an absolute joy to work with. Her wonderful bedside manner and attention to detail make every appointment a great experience. I also suggest working with Olivia to fill your prescription and choose your next pair of glasses. She is extremely knowledgeable about the wide range of options and products available. Best of all, she’s not a salesperson — she’s a true professional who focuses on your needs, circumstances, and preferences.
  • CM
    C Man
    Nov 7, 2025
    5.0
    The scheduling experience was seamless. The optical tech and the office staff were professional! Dr. Anna did a remarkable job, she was very kind, knowledgeable and positive! I Would highly recommend Her, for your next visit with an Optometrist. An item I would recommend, for better operational efficiency: have a method to fill out client paperwork, before arrival of appointment.
  • JB
    James Burt
    Oct 30, 2025
    1.0
    This was the worst customer service experience I have ever had. The optometrist was great. They are on the higher end for what you would pay for glasses. I figured we were paying for the enhanced customer service. But this is where Progressive fell short. After our intial order my son lost his glasses. No problem we went back and paid full price again as loss is not covered under warranty. Waited 2 weeks.called the day after they were supposed to be in. The girl said she would check and call back. Crickets, no call I called back the next day and the next same answer. The following week I called and asked to speak to someone higher up. Explanation was they didn't know why they had not come in. No urgency or trying to get the glasses expedited. Waited 2 more weeks I called again for Progress because they never did say when or why they weren't in at first. Basically they didn't order them after taking my full payment. Again, expensive glasses over 400 bucks. Finally yesterday I called again mid week of the 4th week I was told a shipment came in they just needed to check and they would call me back. No call. I called back and the glasses had arrived. No apologies no sorry for the delay. I asked to speak to the office manager and she was not there just like the previous time I asked to speak to her. Long story short if you care about your glasses being on time or atleast about being updated if there are delays this is not the place to go, especially for the price.

Frequently Asked Questions About Progressive Eye Care

What services does Progressive Eye Care offer?

Progressive Eye Care provides services including optometry, ophthalmology, orthokeratology (Ortho K), eye exams, dry eye treatments, and contact lens fittings.

Where is Progressive Eye Care located?

It is located at 10654 S River Heights Dr #110, South Jordan, UT 84095, USA.