Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and attentive during their visits.
Wait Times
Several reviews mentioned long wait times, with some customers expressing frustration over delays despite having appointments.
Service Efficiency
Customers appreciated the quick and efficient service, with many noting they were in and out in a timely manner.
Mixed Experiences
While many had positive experiences, some customers reported feeling dismissed or not taken seriously regarding their medical concerns.
Check-in Issues
A few reviews highlighted problems with the check-in process, including technical issues and unhelpful staff interactions.
MT
Mindy Thomas
6 days ago
5.0
Was in and out and staff was professional and friendly
AX
ABC XYZ
Nov 17, 2025
5.0
I have used Concentra for years as a travel nurse this Concentra on Redwood Drive in Salt Lake City Utah is the best I've ever worked with over the many years.
The customer service is exceptional and everyone is vested with every transaction whether it be on a phone, tracking down information and/or executing testing tasks.
I have never had such phenomenal service from a Healthcare facility in my entire career!
This Concentra needs to be the standard for every other Concentra. If other concentras conducted themselves the way they do it this particular one all travel nurses everywhere would make this their primary and only facility for testing because we do get to pick the facilities! The clinical manager definitely leads this incredible level of Excellence! It is obvious her team follows her example. She is a tremendous leader and educator with loyalty and kindness which is contagious throughout her team!
AT
A Thacker
Nov 17, 2025
5.0
Concentra was great. The front Desk was professional, kind, and thorough. Venus was understanding, professional, and had a great sense of humor. She did a thorough job and I really appreciate her kindness.
BN
Barry Nielsen
Nov 10, 2025
2.0
When I arrived I was told it would be about 2 to 2 1/2 hours. That was acceptable. At just over 3 hours I inquired how much longer it was going to be. I was told that another file was put in front of mine and I was forgotten about. It took me over 4 hours to complete a physical. Not anywhere near acceptable. The service once seen was fine.
JJ
Jessica Jenson
Nov 3, 2025
2.0
The wait time is ridiculous for just a job drug test. When I got back there it literally only took 5 mins total.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 1735 S Redwood Rd, Ste. 115, Salt Lake City, UT 84104, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What languages are spoken at Concentra Urgent Care?
Services are provided in English.
How can I pay for services at Concentra Urgent Care?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care wheelchair accessible?
Yes, the facility has wheelchair accessible restrooms and is accommodating for those with disabilities.
What is the official website for Concentra Urgent Care in Salt Lake City?
The website is https://www.concentra.com/urgent-care-centers/utah/salt-lake-city/redwood-17th-south-urgent-care/.
What nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby places include Peckleball Palace for sports and recreation, Cafe Rio Fresh Modern Mexican for dining, and Wells Fargo Bank for banking needs.
Are there medical-related services near Concentra Urgent Care?
Yes, nearby medical centers such as Lincare and ambulance services like Gold Cross Ambulance Services and Professional Sales & Service are close by.
How can nearby automotive services around Concentra Urgent Care benefit me?
If you need car maintenance or detailing before or after your visit, nearby places like Dees Detailing and Altstart Automotive offer automotive repair and tire services.