Business Details
About
Medical Clinic
The Student Health Center was completed in 1998, replacing the small Howard S. McDonald Health Center on the south end of campus. The new health center contains isolation rooms, treatment rooms, X-ray laboratories, examination and emergency rooms, a laboratory and analysis room, a physical therapy center, and offices for medical staff.
Location
Hours
Reviews
4.4
1,603 reviews
5 stars
1,284
4 stars
91
3 stars
30
2 stars
41
1 star
157
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Customers consistently praised the staff for being friendly, caring, and attentive to their needs.
Efficiency
Many reviews highlighted the quick service and efficient appointment processes, with several customers noting minimal wait times.
Communication
Patients appreciated the thorough explanations provided by doctors and staff, making them feel informed and comfortable.
Facility Experience
The health center was described as clean and well-organized, contributing to a positive overall experience.
Appointment Process
Some customers found the appointment scheduling and onboarding process to be complicated and repetitive.
- NGNikita Gallegos4 days ago5.0Great customer service, and the appointment with the doctor was really helpful
- LGLexie Galbraith5 days ago5.0Absolutely 10/10 experience, got all the work done for my mission application related to the physician paperwork in less than an hour!! Seriously highly recommend:)
- RZRyan ZimbauerDec 29, 20251.0The BYU Health Center is a great resource, but the onboarding and appointment scheduling was repetitive and rough. I wanted to get a flu shot as a student. They had posters on campus with a scheduling link that had 0 slots available, might not have been set up correctly. I went to their website and their login is separate from the regular netid sso. So I tried creating an account and it wouldn't let me. Then I called them during business hours, scheduled an appointment, and gave them my insurance info. My insurance info is up to date in the mybyu portal, but apparently they can't access that. Then I got an email that I needed to re enter the same info in an online questionnarie. Then I got to the clinic for my appointment and I logged in but needed to enter my insurance number and address and other info a third time. I probably spent a total of two hours online or on the phone leading up to this. Then it took 5 minutes flat to actually do the flu shot, super smooth. Then I get an email three weeks later asking for photos of my insurance card and other information I had already provided thrice prior. They also sent three separate text messages (on the day of appointment, two days later, and one week later) requesting to make a Google Maps review via onlinerevue so here I am Since I'm ranting about this, the physical layout of the lot is also unintuitive to pedestrians. There is no entry to the parking lot directly adjacent to the Univ Pkwy / 900 E crosswalk. You either have to walk halfway past the building on 900 E to get to a spring-closed metal gate, or wrap around to Wymount Dr where the sidewalk becomes the driveway and exceeds the ADA cross slope spec.
- BDBrice DimondDec 20, 20255.0Dr Wilmore and his staff were ever conscious of our needs and sensitivities. Their attention to detail was exceptional as they explained each detail of our examinations. What a wonderful experience.
- AGAshley GarzaDec 17, 20255.0The staff at the BYU Health Center were all amazing. From scheduling with Laura to our nurse Anna and meeting Dr. Willmore, everything was such a pleasant experience. With two small toddlers and having to have Visa medical exams completed, I could not be happier with this office and our experience. Thank you all for making this step so easy!
Frequently Asked Questions About Student Health Center (SHC)
What facilities are available at the Student Health Center (SHC)?
The SHC includes isolation rooms, treatment rooms, X-ray labs, examination and emergency rooms, a laboratory and analysis room, a physical therapy center, and medical staff offices.
What are the operating hours of the Student Health Center?
The SHC is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on weekends.
Where is the Student Health Center located?
It is located at 1750 N Wymount Terrace, Provo, UT 84604, USA.
How can I contact the Student Health Center?
You can reach the SHC by phone at +1 801-422-2771.
What types of medical services are provided at the SHC?
The center provides medical treatments including emergency care, physical therapy, laboratory analysis, X-rays, and general examinations.
Is there a pharmacy near the Student Health Center?
Yes, Oak Hills Pharmacy is nearby and convenient for filling prescriptions after your visit to the SHC.
Are there any convenient laundry services close to the Student Health Center?
Yes, BYU Laundry is nearby, offering laundry and dry cleaning services, helpful for students living on or near campus.
Can I find dining or social spots near the SHC to visit after an appointment?
The Empty Sea, a lake and bar nearby, is a popular spot where you can relax after your visit to the SHC.
What is the official website for the Student Health Center?
You can find more information at https://health.byu.edu/?utm_source=GMBSocialClimb&utm_medium=StudentHealthCenter(SHC)
How can nearby locations like the BYU Conference Center assist visitors to the SHC?
The BYU Conference Center is a campus landmark close to the SHC, useful as a meeting point or reference when navigating to the health center.