Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Overall, customers praised the staff for being friendly, helpful, and professional, although there were some reports of rudeness from specific employees.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with several customers noting they were in and out in a timely manner.
Cleanliness and Environment
The clinic was generally described as clean and well-maintained, though some customers mentioned discomfort due to temperature issues.
Communication
While many found the staff to be informative and accommodating, there were complaints about inconsistent information regarding procedures and insurance.
Medical Care Quality
Customers had mixed experiences with the quality of medical care, with some praising thoroughness while others expressed dissatisfaction with the level of care received.
CL
Catherine Loffer
5 days ago
1.0
Front desk staff very rude
DH
daelynn hunt
6 days ago
5.0
The front girls, Ma and physician were all great.
HS
Hunter Schwager
Nov 10, 2025
5.0
Professional friendly staff had me in and out super quickly. The building was clean and my wait was incredibly short.
AP
Ami Perez
Oct 13, 2025
5.0
excelente atención !!!!
TE
Thomas Ericksen
Sep 22, 2025
3.0
Most of the people Were really nice and helpful. The lady that was actually helping me was Rude
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Orem provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in Orem?
The clinic is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays such as Thanksgiving and Christmas.
Where is Concentra Urgent Care located in Orem?
Concentra Urgent Care is located at 601 North 1200 W, Orem, Utah, 84057, United States.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, Concentra Urgent Care in Orem does not have wheelchair accessible restrooms.
Is Concentra Urgent Care affiliated with any associations?
Yes, it is affiliated with the Urgent Care Association of America.
What languages are spoken at Concentra Urgent Care in Orem?
English is spoken at this location.
Which nearby fitness center can I visit before or after my appointment at Concentra Urgent Care?
You can visit The Bearded Trainer, a nearby gym and sports and recreation venue close to Concentra Urgent Care for your workout needs.
Are there any dance schools near Concentra Urgent Care in Orem?
Yes, The Shelley School of Irish Dance, Center Stage Performing Arts Preschool Kindergarten, and Center Stage Performing Arts Studio Utah are nearby dance schools offering various classes.
Where can I find automotive services near Concentra Urgent Care?
Nearby automotive service providers include UTV United (car dealer and sporting goods), A&A Auto Sales, and Adventure Auto Sales which are convenient for vehicle needs.