Concentra Urgent Care

4.3
473 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
601 North 1200 W, Orem, UT
84057, United States

Hours

Reviews

4.3
473 reviews
5 stars
334
4 stars
54
3 stars
20
2 stars
10
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff varies, with some praising their friendliness and helpfulness, while others report rudeness and lack of professionalism.

Efficiency

Many customers appreciated the quick service and minimal wait times, although some experienced long waits and delays.

Medical Care Quality

While some reviews highlight excellent care and thoroughness, others express disappointment in the quality of medical assessments and follow-up.

Customer Service

Overall, customer service received mixed reviews, with some praising the front desk staff and others criticizing their responsiveness and professionalism.
  • DB
    Debbie B
    Dec 29, 2025
    5.0
    Needed a pre-employment physical the day before the holiday and was taken care of without issue. Everyone was helpful and caring.
  • MP
    Mahala Peck
    Dec 2, 2025
    1.0
    This location is not helpful. They just want to move people in and out as quickly as possible. Don’t think about getting a prescription for a cough or sinus infection!!! But they will test you for everything your insurance will cover. And the girl that was at the front desk was so rude she laughed at our concerns. I really hope our insurance stops using this location. What happened to “First do no harm”. Apparently they missed that day.
  • CL
    Catherine Loffer
    Nov 18, 2025
    1.0
    Front desk staff very rude
  • DH
    daelynn hunt
    Nov 17, 2025
    5.0
    The front girls, Ma and physician were all great.
  • HS
    Hunter Schwager
    Nov 10, 2025
    5.0
    Professional friendly staff had me in and out super quickly. The building was clean and my wait was incredibly short.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Orem provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care in Orem?

The clinic is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays such as Thanksgiving and Christmas.