Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
While many customers praised the staff for being friendly and professional, there were several complaints about unprofessional behavior from front desk staff, including rudeness and lack of empathy.
Efficiency
Customers frequently noted the quick service and minimal wait times, with many reporting being in and out in under 30 minutes.
Customer Service
Feedback highlighted a mix of positive and negative experiences with customer service, particularly at the front desk, where some staff were described as helpful while others were seen as dismissive or rude.
Cleanliness
The facility was generally reported as clean and well-maintained, contributing to a positive overall experience for many customers.
Care Quality
Patients expressed satisfaction with the quality of medical care received, particularly from doctors and medical assistants, who were described as knowledgeable and caring.
HP
Hana Poutoa
Nov 17, 2025
5.0
Time efficient: went in got what I needed and came out. Had to go back a couple days later for results and it was the same thing.
ST
Susan Thurgood
Nov 10, 2025
1.0
They don't take pediatric patients! Website isn't working. Drove 20 min with a sick kid to be there when they opened. Call beforehand!
AT
Angela Touchard
Nov 3, 2025
5.0
Staff is friendly and service is quick. Highly recommended this location !
RW
Ryan Walker
Oct 27, 2025
5.0
Very professional and competent. No long wait either.
KK
Kayalauna Kuhn
Oct 14, 2025
5.0
The staff were kind and efficient in getting me registered and instructing on the process of collecting a sample for testing. The time waiting was not too long, so worked out well.
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care provide?
Concentra Urgent Care offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care wheelchair accessible?
Yes, Concentra Urgent Care has a wheelchair-accessible entrance and restroom.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by following the featured message link on Concentra's website for workers compensation injury consultation.
Where is Concentra Urgent Care located?
It is located at 2086 N 1700 W, Suite A, Layton, Utah, 84041, USA.
Which nearby medical facilities can I visit after or before my appointment at Concentra Urgent Care?
Nearby medical facilities include Mountain Orthopedics - John C. Edwards M.D, Diabetes Relief - Layton, Davis Family Physicians, and Wee Care Pediatrics.
Is there an emergency room close to Concentra Urgent Care?
Yes, Davis Hospital Emergency Room is located nearby and can be accessed for emergency services.
Are there any specialist doctors close to Concentra Urgent Care?
Yes, nearby specialists include Rocky Mountain Allergy - Asthma - Immunology, Ashby Plastic Surgery & Aesthetics, and Dr. Brian Richman, a podiatrist.
Does Concentra Urgent Care offer services in any languages other than English?
Concentra Urgent Care offers services primarily in English.