Black River Memorial Hospital is an accredited primary healthcare facility located in West Central Wisconsin, in the city of Black River Falls. It is an independent, non-profit organization that is locally controlled. Its service area encompasses all of Jackson County with a population of over 20,000. Area residents are fortunate to enjoy a small-town lifestyle with ready access to a full range of quality health services. Black River Memorial Hospital provides a level of care people might expect to find in a big city, but with the compassionate care associated with a small town.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.