Voted Best Hospital in Cooke County!
North Texas Medical Center is an acute care hospital located in Gainesville, Texas.
The 125,000 square-foot medical center houses 42 medical/surgical beds, a 6-bed intensive care unit, and a 12-bed women’s center. Also included in the medical facility are a 15-bed outpatient surgery center, an expanded surgical department, a greatly expanded emergency department (five fast-track, three trauma and three specialty rooms).
NTMC serves the residents of Cooke, eastern Montague, western Grayson and northern Denton counties in Texas and southern Love County, Oklahoma.
NTMC is operated by Community Hospital Corporation and owned by Gainesville Hospital District.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.