Western Reserve Hospital's Emergency Department offers emergency care 24 hours a day. A specialty consultation is available within 30 minutes by a member of the hospital medical staff.
As a Level III Trauma Center we have prompt emergency treatment and recovery for serious injuries. The hospital’s scope of services includes in-house capabilities for managing physical and related emotional problems, with provisions for transfer to another facility when indicated. The emergency department physicians and staff also respond to all announced in-hospital codes and other emergencies. Western Reserve Hospital also works with local Fire and EMS first responders to provide authoritative medical oversight.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.