Middletown Tri-State Eye

Reviews

• CS

  Candy S.

  Apr 24, 2026
  1.0
  A family member drove all the way to the Middletown office only to find the office closed. After I looked on the list of eye doctors in the area and on Tri States website it actually shows the office as open today closing at 4 and business hours stated open until 4 mon-fri. I made a call to the Milford office and found out that the MDT. Office is always half a day on Friday. For the consideration of their patients this needs to be indicated on their website and if not already done put on their office door. Regular customers might be aware of this but when you are relatively new to the practice you are not going to know. I am pretty sure she isn’t the first one to have this problem.
• KS

  Karyn Swingle

  Jun 1, 2023
  5.0
  Delightful staff....Dr.Guerriero is professional,thorough and kind(three qualities I really appreciate in a doctor).
• KM

  Keith McQueen

  Mar 20, 2023
  1.0
  Expect a waste at least 2 hours in the waiting room every single time you go there
• SB

  Stella Jane Buchman

  Feb 21, 2022
  1.0
  This practice/this location overbooks appointments & the waiting room area is too small. Not a good COVID prevention environment.
• TD

  Thea DuBose

  Dec 1, 2021
  1.0
  Can't give zero stars...arrived 12/1/21 at 2:30 for 2:45 appointment, completed paperwork. Fully aware of how Drs. visits work at 2:49 I ask the receptionist "can you give me an idea of my wait time" AGAIN fully aware of how visits/appointments work sometimes there is a wait. The receptionists' responding tone was quite rude "well your appointment was five minutes ago the people you see..." I cut her off "just want to get an idea of how long is the wait" again her tone was RUDE and unacceptable "well I don't know the next person that comes out..." The other people she attempted to tell me about were not spoken to in the tone she used with me. I asked for my intake paperwork back, as well as the copy of my insurance card. Got the paperwork and was advised there is no copy of insurance card it gets scanned into system. Here's the thing I do not appreciate the tone or the response I received from this woman. She was VERY CONDESCENDING and downright RUDE in her tone and response. I called 20minutes later to speak with billing I want to confirm my information has been deleted, of course I get the same woman on the phone who says "yes it's been deleted we wouldn't keep it". I do not believe her, and I will definitely follow-up with my carrier to ENSURE there is NOT ONE SINGLE PENNY being charged from this practice. I will be calling again to speak with the office manager which will more than likely be a waste of time *shrugs shoulders*

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