EYEMAX Family Optical

Reviews

• JM

  J Matthews

  Dec 2, 2025
  2.0
  This morning, upon calling to schedule a Friday appointment, I was informed by the receptionist that Dr. Patin had dropped me as a patient. When I inquired about the reason, the receptionist cited "no show appointments". I contend that I have never been a "no show," but have called to cancel on occasions due to illness affecting myself or my child. I requested clarification on the specific dates and was told the termination was based on two missed appointments: one in November 2024 and another in June 2022. I find it highly unreasonable and unprofessional to be dismissed as a patient due to two instances of missed appointments that occurred over two years apart, especially after being an ESTABLISHED PATIENT SINCE 2008. I have been a loyal patient of this practice for OVER A DECADE, have generated significant revenue for the clinic, and have referred numerous family members and friends. Furthermore, I was not notified of this decision and only became aware of my dismissal when I contacted the office to schedule a new appointment. This lack of communication demonstrates a significant deficiency in patient care and compassion. Given this experience, I find myself in agreement with the decision to terminate the patient-physician relationship, as I no longer wish to support a physician that handles patient dismissals in this manner or handles patients that may have life to happen to them and the physician show such a lack of understanding, consideration, or compassion. Patients are the fundamental basis for any medical practice's existence, and the existence of the physician's role is predicated on the patients they serve. DO BETTER, DR. PATIN!
• TP

  Thomas Perkins

  Oct 24, 2025
  5.0
  Thorough procedure and explanation I feel very confident in Dr. Abbott’s care
• VR

  Victoria A Roberts

  Feb 17, 2020
  5.0
  Great selection of designer frames and excellent eye exam service. You’re literally in and out within a lunch break making things super Convenient for the working Mom on the go.
• RO

  Ric Oustalet

  Dec 16, 2016
  5.0
  Dr. Lucas Patin provided professional service and a great experience. The entire staff went out of their way to fit my appointment in on a weekend. The examination and recommendations were perfect - 20/20. I would highly recommend Dr. Patin and the staff and will use them for my future needs.

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