SoLo Eye Care & Eyewear Gallery was founded in 2005 as the first full service eye care practice in Chicago’s new South Loop Community. SoLo Eye Care was developed as a fusion of medicine and fashion. We offer medical eye care services in a boutique environment featuring personalized customer service with a focus on the art and science of eyewear selection. Great care was taken in our renovation of our first boutique on Michigan Avenue. As the former home of the first Ford Motor Company in Chicago, we created a chic art gallery feel while preserving the character of the space. Since, we have expanded to new parts of the city, incorporating the same level of detail from each of the surrounding neighborhoods.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.