The Orthopedic Institute was created to offer a new approach to orthopedic and sports medicine care in Southeast Idaho. Our world-class physicians are second to none, and offer exceptional service, advanced medical procedures and a patient-centered philosophy of care. With offices in Idaho Falls, Blackfoot, Pocatello, American Falls and Soda Springs we are able to offer comprehensive and convenient orthopedic care to patients throughout East Idaho.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.