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Crossroads, Inc.

About

Addiction Treatment CenterCounselorMental Health ServiceRehabilitation Center
The East facility, opened in 1960, offers 48 beds for men. East’s residential substance abuse treatment program is highly structured and staffed 24 hours a day. The campus consists of 12 fully furnished 4 bedroom units complete with bathrooms, showers, dressers, lockers, closets, televisions, and personal work space. The campus provides laundry facilities; a commercial kitchen and large dining hall; job search computer; and staff offices. There is a large courtyard for communal gathering and visiting with guests as well as a large meeting hall, licensed to accommodate 200 people, that hosts multiple 12-step/other community support meetings each week, staff training, and events.

Location

Crossroads, Inc.
1845 E Ocotillo Rd, Phoenix, AZ
85016, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.